Senior Analyst – Internal Applications

CapcoOrlando, FL
Onsite

About The Position

Join Capco's Global Internal Applications team and help support the technology used by more than 9,000 colleagues across the globe. Working within a collaborative, global team, you'll provide functional and technical support across our HR and Financial systems while contributing to new implementations and continuous improvements. This is an excellent opportunity to make a meaningful impact within a fast-growing international organization where innovation, collaboration and continuous improvement are encouraged.

Requirements

  • Bachelor's degree in Computer Science, Information Technology or equivalent professional experience.
  • Experience supporting enterprise business applications, preferably HR, recruitment or financial systems.
  • Working knowledge of APIs, Microsoft Office and application support methodologies.
  • Strong understanding of Greenhouse Recruiting.
  • Strong communication, organizational and problem-solving skills with the ability to manage multiple priorities in a collaborative environment.
  • Ability to work independently while building effective relationships with colleagues and stakeholders across global teams.

Nice To Haves

  • Experience supporting SAP SuccessFactors.
  • Experience working with global enterprise application environments.
  • Experience supporting HRIS or ERP platforms.
  • Familiarity with system implementations, upgrades or process improvement initiatives.

Responsibilities

  • Provide functional and technical support for Capco's HR, recruitment and financial applications, ensuring reliable day-to-day operations.
  • Investigate, troubleshoot and resolve production support issues while monitoring system performance and business processes.
  • Work closely with global business stakeholders and technical teams to deliver functional enhancements and system improvements.
  • Support the implementation, configuration and ongoing administration of new internal applications as our technology landscape evolves.
  • Contribute ideas, best practices and process improvements that enhance user experience and operational efficiency.

Benefits

  • Medical, dental and vision coverage.
  • 401(k) with company match.
  • Tuition reimbursement and wellness reimbursement programs.
  • Maternity and paternity leave, dependent care, HSA, FSA and commuter benefits.
  • Working Advantage employee discounts.
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