Senior Analyst - Information Systems

OKLAHOMA STATE UNIVERSITY ALUMNI ASSOCIATION•Stillwater, OK

4d•Onsite

About The Position

The Senior Analyst – Information Systems is the technical lead for Information Systems at the OSU Alumni Association. This position develops and maintains various data systems and databases and provides technical guidance and support to staff.

Requirements

A bachelor's degree is required, preferably in Management Information Systems or computer science with an emphasis in database management.
SQL database experience and object-oriented programming experience are required.
Five or more years of experience in information technology, database management, or data analytics.
Experience using a production environment and automating data flows between diverse data systems
Experience writing SQL queries and delivering data to stakeholders
Analytical skills to evaluate current systems
Familiarity with AI tools, specifically Microsoft Copilot
Strong communication skills
Ability to prioritize workload and complete activities without close supervision
Effective Communication: Promotes the timely, seamless flow of high-quality information throughout and beyond the organization while encouraging the open exchange of ideas and opinions.
Execution & Initiative: Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action
Teamwork & Interpersonal Skills: Fosters development of a common vision; coaches, motivates, encourages and gains support to accomplish specific goals
Problem Solving & Judgement: Makes decisions on sound reasoning, evaluation of facts and consideration of alternatives; negotiates between disagreeing viewpoints with tact and diplomacy
Adaptability: Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation
Successful completion of a background check

Nice To Haves

The position requires availability to work nights and weekends supporting systems and scheduled events.

Responsibilities

Develop and maintain automated business process programs
Review, analyze, and evaluate database systems and user needs to provide recommendations and solutions parallel to overall business strategies
Develop programs and systems to synchronize data between the Alumni Association website and other data systems
Create, maintain, and execute data warehouse queries
Process data requests and develop custom reports utilizing data from multiple sources, including the Alumni Association constituent database
Provide in-house expertise and technical support to end users on database, software, and desktop-related issues
Identify, research, and resolve technical problems, working with outside vendors/technical support as needed, and documenting, tracking, and monitoring problems to ensure a timely resolution
Procure, provision, and manage staff hardware, including laptops, monitors, and peripherals
Provide technical guidance to OSUAA Information Services team
Manage telecom needs of staff coordinating with OSU Information Services
Perform other duties as assigned
Train staff in the use of the Alumni Association's standard software applications/databases, as needed
Collaborate with the OSU Foundation and OSU Information Technology to remain informed on software projects, updates, upgrades, and additional services, including the use of AI technology
Maintain goals and objectives by providing data and analytics for information services supporting alumni association programs
Provide excellent customer service to all constituents requesting queries and IT support
Facilitate the effectiveness of the Information Services team