Senior Analyst III Network Technician - Cedar Rapids, IA

DXC Technology•Cedar Rapids, IA

5d•Onsite

About The Position

DXC is hiring a Senior Analyst III Network Technician to support network services delivery for an ITAR-compliant client account. The position is based on-site in Cedar Rapids, Iowa and is not eligible for remote or hybrid work. The role is limited to US Persons; the posting states that proof of U.S. citizenship is required for ITAR compliance and that only US Persons are authorized to access information under the contract. The technician provides technical support, participates in monitoring and basic troubleshooting of network systems, and contributes to infrastructure projects under supervision. The role also supports network documentation and follows established service-delivery standards and procedures. DXC describes its culture as focused on inclusion, learning, collaboration, and employee wellbeing. Full-time hires are eligible to participate in DXC’s benefits program.

Requirements

Associate degree in a relevant field or an equivalent combination of education and experience.
Typically 3 or more years of relevant work experience, including at least 1 year in a similar role.
Proven experience in network technology service delivery and support.
General knowledge of physical network infrastructure, including mounting switches and cabling.
Proficiency in routine data analysis and problem-solving.
Ability and willingness to stay abreast of industry knowledge and technology.
Must be a US Person; the posting specifies proof of U.S. citizenship for ITAR compliance.
Able to perform on-site hands-on work in Cedar Rapids, Iowa; remote and hybrid work are not available.

Nice To Haves

Advanced degree or additional training in a relevant field.
Relevant certification, such as CompTIA Network+, Cisco CCENT, or similar.

Responsibilities

Provide technical support for network services delivery, responding to issues and assisting with tasks.
Contribute to infrastructure projects and tasks under supervision.
Participate in monitoring and basic troubleshooting of network systems.
Work with the team to address network-related challenges and meet client needs.
Support the development of network documentation, including incident logs and records.
Demonstrate willingness to learn and grow in a technical role.
Apply problem-solving abilities to address network infrastructure issues.
Follow established best practices, standards, and documented processes and procedures for network service delivery.