Senior Analyst - Global Logistics Operations

Glovis • Duluth, GA

2d • Onsite

About The Position

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies. The Senior Analyst - Global Operations & Pricing will coordinate and monitor 3PL/NVOCC documentation processing/vessel ETA updates to customers, and also support trucker brokerage.

Requirements

• Excellent written and verbal communications skills in English
• Proficient with PC skills: Excel, PowerPoint, Outlook, Word, and other database management systems
• H.S Diploma/G.E.D
• 3 - 5 Years of Direct Experience in Transportation and/or Logistics

Nice To Haves

• Bachelor's Degree
• 4 - 7 Years of Direct Experience in Transportation, Logistics, and/or Supply Chain Logistics
• Hazmat Training

Responsibilities

• Develop, manage, and maintain end to end 3PL documentation workflows, including booking creation, shipper's instructions, and issuance of Original and Seaway Bills of Lading
• Monitor and track container movements daily across truck drayage, port terminals, and on vessel status for all major steamship lines, ensuring timely updates and visibility for internal teams and customers
• Communicate vessel schedule changes and documentation updates to clients, providing revised bookings, cut off adjustments, and required shipment information proactively
• Coordinate and meet urgent documentation cut off deadlines by working closely with outbound logistics teams and customers
• Manage all customers required documents to ensure accuracy and on time submission
• Support truck brokerage operations through dispatcher coordinator, appointment scheduling, and drayage related communication
• Manage outbound bookings with multiple steamship lines, securing space and creating bookings aligned with customer requirements and schedules
• Arrange and coordinate pickup and delivery appointments between customers and trucking partners
• Provide timely tracking updates and ensure service alignment with customer expectations
• Create and process import, export, air/ocean shipment invoices in Genysis/Paycargo Accounting System
• Assist container sales and special operations projects as applied
• Other duties as assigned

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement
• 401(k) with Generous Matching
• Referral Bonuses
• Auto Allowance
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
• Discretionary Bonuses
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED