Senior Analyst Franchise Relicensing & Contracts Services

HiltonMemphis, TN
$52,500 - $75,000Hybrid

About The Position

This role is based at one of our corporate offices in McLean, VA; Memphis, TN; or Remote. This is your chance to be on our development team who play a large part in driving Hilton's growth strategy through the addition of new hotels to our ever-growing portfolio! As a Senior Analyst of Franchise Relicensing and Contract Management Services, reporting to Director of Relicensing & Contract Management, you will be responsible for strengthening owner relationships, negotiating and processing the change of ownership, re-licensing of existing franchise agreements, various franchise agreement related amendments and responsiveness to owner requests related to relicensing, Product Improvement Plans (PIPs) and change of ownership.

Requirements

  • One (1) year of work experience in the Hotel/Hospitality industry
  • Experience with franchise relicensing and contract management service processes
  • Travel as required

Nice To Haves

  • Experience using Salesforce

Responsibilities

  • Process documentation for Change of Ownership (COO), relicensing and room additions.
  • Track PIPs progress to ensure readiness for Franchise License Agreements (FLA) distribution.
  • Coordinate with Legal Development to track and support the franchise application process, ensuring execution meets franchisee expectations and business timelines.
  • Support our teams with relicensing decisions and collaborate with brand and development teams to assess expiring licenses and plan replacements.
  • Help negotiate and prepare term sheets for franchised properties, prioritizing high impact assignments.
  • Work closely across Hilton departments including: Brand, owners, buyers, brokers, 3rd party management companies, lenders, outside legal counsel, and escrow companies to develop procedures addressing complex franchise-related issues.
  • Work with owners, buyers, and sellers to help process Change of Ownership (COO) and relicensing applications.
  • Represent Hilton at industry events to foster franchise owner relationships.
  • Partner with Brand teams to address and resolve issues affecting franchise agreements, aligning with brand standards and business objectives.
  • Participate in Distressed Assets and Quality Assurance Committee meeting.
  • Maintain departmental reports and ad hoc updates for senior leadership.
  • Schedule meetings with owners, brokers, management companies, and Hilton departments.

Benefits

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future – Our retirement plans make it easier to save for what's next
  • Hilton Annual Incentive (Bonus) Plan
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