Senior Analyst, Field Planning & Analytics

AbbVie•Mettawa, IL

About The Position

The Senior Analyst, Sample Operations is a role which will aid in data, analytics and process reporting for the success of Sample Operations. The Senior Analyst will work collaboratively with our field and marketing colleagues, as well as home office employees, along with continuously contributing creative ideas. The Analyst will Identify issues and work cross functionally with QA, Compliance, BTS and vendors to implement process improvements. This role involves collaborating with internal and external customers, partners, and stakeholders to drive projects, enhance processes, and provide daily support for the Field. The position is a part of the Field Planning & Analytics Team which drives field force effectiveness by optimizing our sales force size and structure, ensuring our field tools and operations provide our field teams with what they need to drive the business in their markets. This position reports to the Manager, Sample Operations.

Requirements

BA or BS degree in Business, Computer Science, Data Science, Mathematics, or related technical field.
2-3 years of analytical and/or related operations experience strongly preferred, ideally within the pharmaceutical and/or healthcare industry.
Strong working knowledge and experience with SQL, SAS, Snowflake, and Power BI.
Strong proficiency in Excel (e.g., formulas, pivot table, charts, macros, etc.) and all components of MS Office Suite (e.g., Word, PowerPoint).
Strong analytical reasoning, intellectual curiosity, business acumen, and creativity in problem-solving.
Demonstrated database management and project management skills.
Ability to clearly and confidently articulate complex and difficult data concepts to a broad client base, including senior leadership, sales leadership, and other high-level contacts
Attention to detail and ability to multitask in a fast-paced environment in order to meet critical deadlines.
Ability to work cross-functionally, in a matrix environment, and collaborate with multiple stakeholders (verticals, COE, brand teams)
Ability to make valuable contributions both independently and as a collaborative team member, fostering a positive and productive work environment.
Self-motivated and creative thinker.

Nice To Haves

Dataiku experience preferred.

Responsibilities

Execute ad-hoc analysis, reports/dashboards, process flows and code libraries as defined by each role.
Create reports, dashboards, visualizations, code libraries, and process flows related to commercial activities to track key performance indicators (KPIs) and support decision-making
Effectively prioritize across competing projects, maintaining constant flow of communication with customers.
Enhance technical skills and business acumen to increase value to the team and organization.
Create documentation to ensure both internal and external teams fully understand FPAT workstreams/processes including technical support material for related business partners.
Co-lead cross-functional initiatives with multiple groups to address reporting and business enhancements
Synthesize data to generate insights report for peers and manager to present to manager/Associate Director level stakeholders on reporting, analytics and specific project related questions.
Advocate for opportunities to enhance/improve existing process/outputs.