Senior Analyst, Enterprise Workforce Management

CVS Health•Island, KY
•$46,988 - $112,200

About The Position

The Senior Analyst serves as a strategic partner to the Enterprise Workforce Management team and operational leaders. The role maintains and innovates business practices and volume drivers that enhance budgeting processes, helping leaders make informed workforce decisions and supporting accurate store- and week-level labor budgets. The analyst builds business relationships with partners across Operations, Finance, IT, HR, Industrial Engineering, and other business areas to leverage and streamline data and reporting processes for labor budgets, labor forecasting, and other Enterprise Workforce Management initiatives. The role uses technical tools and skills to develop reporting, modeling, and data visualizations for workforce management and budgeting needs. It calls for a transformative mindset: questioning established practices, using data to communicate potential outcomes and investments, and identifying organizational risks. Occasional travel may be required based on business needs.

Requirements

  • At least 2 years of experience connecting multiple data sets from different sources.
  • At least 2 years of experience with budgeting processes.
  • At least 2 years of experience with continuous improvement and capacity planning.
  • Ability to participate in complex projects of strategic importance involving cross-functional teams.
  • Bachelor's degree or equivalent experience.

Nice To Haves

  • Intermediate SQL skills and knowledge of relational database concepts.
  • Proficiency with Google Cloud Platform (GCP), Microsoft Access (queries, macros, forms), Tableau, Python or R, and Snowflake.
  • Interest and ability to dissect complex data systems to reconcile outputs and trace unexpected results.
  • Interest in developing skills in analytics tools and languages to analyze large data sets.
  • Ability to influence leaders to change their thinking.
  • Occasional travel may be required based on business needs.

Responsibilities

  • Maintain and innovate business practices and volume drivers that enhance budgeting exercises.
  • Support informed workforce decisions and accurate store- and week-level labor budgets.
  • Build relationships with Operations, Finance, IT, HR, Industrial Engineering, and other business owners.
  • Leverage and streamline data and reporting processes for labor budgets, labor forecasting, and other Enterprise Workforce Management initiatives.
  • Develop reporting, modeling, and data visualizations for workforce management and budgeting needs.
  • Use data and reporting to communicate potential outcomes and investments and identify organizational risks.
  • Participate in complex, strategically important projects involving cross-functional teams.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
  • Eligible for a CVS Health bonus, commission, or short-term incentive program
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