About The Position

This role sits at the intersection of GenAI enablement, data governance, and enterprise M365 platform delivery, supporting global, multi-tenant deployments. The Senior Analyst is responsible for testing, validating, and operationalizing AI-driven capabilities (Microsoft 365 Copilot, Gemini Enterprise, Claude) while ensuring alignment with data lifecycle management standards and governance controls.

Requirements

  • Hands-on experience with GenAI tools and platforms, including exposure to enterprise AI capabilities.
  • Strong understanding of data lifecycle management concepts, including data ingestion, processing, storage, access, and retention.
  • Experience with data validation, testing, and quality assurance in enterprise environments.
  • Working knowledge of data governance concepts, including classification, sensitivity, and compliance considerations.
  • Ability to analyze AI-driven outputs and system behaviors, identify inconsistencies, and escalate findings clearly.
  • Experience supporting controlled testing, defect management, and issue tracking workflows.
  • Strong problem-solving skills with the ability to operate in ambiguous, evolving technology environments.

Nice To Haves

  • Experience with Microsoft Purview (data governance, compliance, or information protection capabilities).
  • Exposure to multi-tenant or global enterprise environments.
  • Experience supporting AI/ML feature rollout, testing, or evaluation at scale.
  • Scripting or automation experience to support testing or validation workflows.
  • Familiarity with emerging AI tooling (prompt-based systems, AI agents, evaluation frameworks, etc.).
  • Experience translating technical findings into clear, governance-aligned documentation or guidance.

Responsibilities

  • Support the testing, validation, and rollout of GenAI capabilities, including Microsoft 365 Copilot, Gemini, and Claude, and related features across collaboration workloads.
  • Evaluate how AI features interact with enterprise data environments, ensuring alignment with data handling, retention, and classification requirements.
  • Execute end-to-end data lifecycle validation, including data ingestion, transformation, storage, access, and output behaviors within M365 and connected systems.
  • Partner with engineering, governance, and platform teams to identify risks, gaps, and inconsistencies in data usage across AI-enabled scenarios.
  • Contribute to controlled testing frameworks, including scenario-based validation, defect tracking, and repeatable test design.
  • Support the development of technical documentation, SOPs, and governance-aligned guidance for AI-enabled capabilities.
  • Provide technical troubleshooting and analysis for issues related to AI feature behavior, data inconsistencies, and platform integration.
  • Perform targeted analysis and reporting to support decision-making, with emphasis on data integrity and trend validation rather than standalone reporting deliverables.

Benefits

  • Limited immigration sponsorship may be available.
  • Deloitte is committed to providing reasonable accommodations for people with disabilities.
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