Senior Analyst, Contracts (Hybrid)

RTX•Windsor Locks, CT
•$68,900 - $131,100•Hybrid

About The Position

We are looking for a Senior Analyst, Contracts, who will be responsible for customer account management, collaborating with internal and external customers and cross-functional support groups. In this role you will be self-directed and team focused on improving processes supporting our customers and business. This is a fast-paced role with a variety of responsibilities and is available at our Windsor Locks facility in a hybrid capacity.

Requirements

  • Typically requires a University Degree and minimum 2 years prior relevant experience or an Advanced Degree in a related field.
  • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

  • Contracts administration experience.
  • Customer facing experience in Aerospace industry.
  • SAP experience.
  • Microsoft Work/Excel/Powerpoint experience.
  • Strong written/verbal communication skills.

Responsibilities

  • Liaise on issues related to assigned orders.
  • Manage Repair Purchase Orders from a range of Commercial and/or Military Airline customers
  • Convey customer requirements, initial acknowledgment, quoting, shipment and invoicing of customer orders.
  • Manage contractual requirements including - asset reporting, customer service level/on-time delivery, turn time penalty avoidance and status reporting
  • Collaborate across functions including Manufacturing, Quality, Engineering, Program Management, Shop Supervision, Shop Technicians, Customer Support Managers and Field Service.
  • Travel up to 5%.

Benefits

  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement program
  • Student Loan Repayment Program
  • Life insurance and disability coverage
  • Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Carrot Health to hormonal health, fertility, and family planning
  • Adoption Assistance
  • Autism Benefit
  • Employee Assistance Plan, including up to 10 free counseling sessions
  • Healthy You Incentives, wellness rewards program
  • Doctor on Demand, virtual doctor visits
  • Bright Horizons, child and elder care services
  • Teladoc Medical Experts, second opinion program
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