Senior Analyst, Commercial Data Strategies

6029-MEDICAL DEVICE BUSINESS SERVICES Legal Entity • West Chester, MA

22h • Hybrid

About The Position

The Senior Analyst, Commercial Data Strategies is responsible for supporting the design and implementation of data systems and analysis that provide the strategic framework to support the Commercial organization. This role enables sales execution and business reporting, as well as sales force effectiveness and productivity, while ensuring clear line of sight per system application and overall strategic alignment. This position will report to a Manager in Commercial Data Strategies and will partner with other Managers/Supervisors in Commercial Data Strategies for base business hand-offs. You will work closely with existing data management teams to ensure strategic alignment, focusing on data integrity, establishment of aligned standards, and identifying data gaps. Per gaps, you will align on a harmonized approach to address across multiple BUs to ensure a common approach. This position is accountable for supporting the accurate and timely delivery of data by establishing and following efficient data governance processes, identifying issues, and working with business partners on resolutions. We communicate outcomes and methodically supervise investigations to uncover broader trends. We collaborate with the U.S. Commercial and other regions to understand, address, and present solutions to issues. The Analyst will focus on specific issues / data challenges unique to each BU while conducting testing in Commercial Data Strategies programs, ensuring appropriate steps to drive efficiency while maintaining data integrity. You will independently resolve and develop approaches and solutions and share technical expertise with others, including the development of junior-level data analysts. Build and maintain strong working relationships and partnerships with IT and Global Insight Business partners, developing their business knowledge and understanding of Commercial Organization Processes and capabilities specific to market and competitive datasets. You will partner with our analytical teams and provide analysis with support to define and build out new analytical capabilities for our medical device businesses, focusing on market data. Responsible for ensuring the portfolio of Foundational Data technologies and business processes brings to bear new data availability as required. Work with analytical teams and internal customers to train on appropriate usage of data to ensure that business value is gained. Responsible for communicating business-related issues or opportunities to the next management level. For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable. Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures. Performs other duties assigned as needed. This role will directly contribute to scaling the DePuy Synthes Commercial Data ecosystem into a Global “best in class” medallion architecture to support our commercial enterprise applications and AI environments, strengthening surgeon relationships and KOL engagement across all orthopaedic business units by leveraging data as an asset to make better decisions, enabling data-driven community insights that inform broader commercial and clinical strategies, and supporting the establishment of DePuy Synthes' digital brand presence and surgeon engagement model as a standalone company.

Requirements

• BS, BA degree (Business/IT related or a focused degree in Mathematics, Statistics, Finance, IT or Business related field is preferred)
• MBA or MS
• Minimum 3-5 years work experience required preferable in related field
• Strong Data Management experience is required
• Data Access methodologies for Sales Analytics; Contracting Systems; Compensation Systems, CRM Environments
• Consistent track record of leading or mentoring teams to achieve significant quality and process improvements.
• Experience with Database structures (i.e. Oracle, SQLSERVER, etc.) and Interface technologies (i.e. Informatica, WebMethods, etc.) is strongly required
• Experience in query and report writing tools (i.e. Microsoft Access, Cognos Impromptu, SQL, Focus) and data access methods is required
• Advanced EXCEL, PowerPoint and data management skills are required
• Knowledge of analytical tools (i.e. QLIKSENSE, TABLEAU, SPOTFIRE, COGNOS, Minitab, SPSS or SAS) is required
• Attention to detail and with extensive experience in aggregating data and formulating dashboards is required
• Experience managing projects is required
• Strong analytical experience, business insight and technical skills are required
• Strong Project/Account management and Testing Strategy skills with an ability to manage and prioritize multiple initiatives in a dynamic environment with tight timelines are required.
• Proven success in working with an Outsource partners and leading projects on-time and on budget is required
• Strong social and interpersonal skills required.
• Results oriented, problem solving/resolution skills required.
• Good Critical Thinking skills required
• Partnership and Collaboration - Ability to work in a matrix reporting structure and to be part of a project team required.
• Proficiency (minimal to no training needed) in query & report writing tools
• Proficiency (minimal to no training needed) with Incentive Compensation Systems (i.e SYNGY, Callidus, etc.)
• Proficiency (minimal to no training needed) in PC software (such as Excel, Word, PowerPoint, Microsoft Windows) required.

Nice To Haves

• Experience with Commercial Systems, Field Sales, Information Management/Information Technology, Contracting or Marketing organization
• Experience working as Analyst preferred.
• Testing Experience is preferred
• Experience with call center support structure / process preferred
• Experience with process improvement tools, e.g., SFE, LEAN/Six Sigma, preferred.

Responsibilities

• Focus on specific issues / data challenges unique to each BU while conducting testing in Commercial Data Strategies programs.
• Ensure appropriate steps to drive efficiency, while maintaining data integrity.
• Independently resolve and develop approaches and solutions and share technical expertise with others including the development of junior level data analyst.
• Build and Maintain strong working relationships and partnership with IT and Global Insight Business partners developing their business knowledge and understanding of Commercial Organization Processes and capabilities specific to market and competitive dataset.
• Partner with our analytical teams and provide analysis with support to define and build out new analytical capabilities for our medical device businesses, focusing on market data.
• Responsible for ensuring portfolio of Foundational Data technologies and business processes work brings to bear new data availability as required.
• Work with analytical teams and internal customers to train on appropriate usage of data to ensure that the business value is gained.
• Responsible for communicating business-related issues or opportunities to next management level.
• For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable.
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.
• Performs other duties assigned as needed.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• 10 days Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Senior