Sr Analyst,Business Analysis

CVS Health • Work At Home-Texas, TX

2d • $46,988 - $102,000 • Remote

About The Position

Signify Health’s Client Operations team is seeking a Business Analyst to execute client reporting strategy, with a strong emphasis on technical troubleshooting and outbound reporting systems supporting analytics, member health data reporting, and operational reporting. The role drives technical execution to ensure data ingestion and reporting deliver value to members, providers, and clients and support key outcomes.

The analyst designs reporting solutions that translate business and client needs into systems, works with executive stakeholders, clients, and operations teams to develop standard and custom reporting, and owns data and reporting for multiple clients. The role manages backlogs and prioritizes enhancements and issue resolution using Agile methods, oversees implementations and data ingestion, and safeguards the integrity and accuracy of reporting data. It also involves managing stakeholder relationships, interpreting client requirements, and communicating progress and results to stakeholders and leadership.

Requirements

• 3 to 5 years of experience as a Business Analyst, Data Analyst, or data-focused Product Owner, with exposure to data governance and quality initiatives.
• SQL proficiency and demonstrated experience writing queries for investigation, root-cause analysis, and precise reporting logic.
• 1 to 4 years of stakeholder management experience, including building relationships and explaining technical details to nontechnical audiences.
• Ability to elicit, document, and manage requirements, ensuring traceability from the initial client request through development and final validation.
• Ability to build and sustain strong relationships and serve as a trusted data advisor.
• Ability to learn systems and data structures quickly to facilitate technical troubleshooting and resolution.
• Ability to prioritize competing work based on business and client needs and explain prioritization decisions to influence prioritization.
• Expert-level Microsoft Excel skills.
• Experience with file transfer, file structure, and tools such as Move It.
• Experience with cloud data platforms such as Snowflake.
• Experience with data analytics programs such as Alteryx, Tableau, or Power BI.
• Proficiency in Agile methodology and tools such as JIRA.

Nice To Haves

• 3 to 5 years of healthcare experience, including hands-on experience with healthcare concepts and data such as claims data formats, risk adjustment methodologies, and member eligibility or enrollment.
• Prior project management experience.
• Ability to solve complex technical problems by tracing data from generation and ingestion through systems and reporting.
• Bachelor's degree, specialized training, or a relevant professional qualification is preferred.

Responsibilities

• Design report solutions that translate business and client needs into systems supporting client requirements.
• Work with executive stakeholders, clients, and operations teams to translate business objectives and workflow changes into standard and custom reporting.
• Own data and reporting for multiple clients, manage the backlog, and prioritize enhancements and issue resolution using Agile methodologies such as JIRA.
• Develop requirements with a solutions-oriented perspective and provide recommendations.
• Oversee program and report implementation and data ingestion, using dashboards and queries for early issue alerts.
• Ensure the integrity and accuracy of data used in reporting and analytical tools.
• Build and manage relationships across business units and act as the primary interpreter of client business requirements.
• Communicate updates, progress, and results clearly to stakeholders and leadership.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program in addition to base pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level