Senior Analyst, Business Analysis and Insights

WalmartBentonville, AR
$60,000 - $110,000Onsite

About The Position

The Asset Protection Omni-Fraud, Investigations, and Risk Mitigation team helps protect Sam's Club's eCommerce business by identifying and addressing fraud across online orders, payment activity, chargebacks, and returns. The team partners with internal business stakeholders and financial institutions to investigate suspicious activity, reduce financial losses, and support a safe and trusted member experience. Through data-driven decision making and fraud investigations, the team plays a direct role in protecting revenue and improving business performance.

Requirements

  • Leverage spreadsheets and analytical tools to organize data, identify patterns, and support informed business decisions.
  • Communicate findings and recommendations clearly through strong written and verbal communication.
  • Maintain exceptional attention to detail and accuracy while managing competing priorities and high workloads.
  • Collaborate effectively across teams to achieve shared objectives and foster a positive, team-oriented environment.
  • Apply a continuous improvement mindset to streamline processes, enhance efficiency, and improve overall performance.
  • Manage multiple responsibilities independently, using sound judgment and established guidelines to make decisions.
  • Analyze information, solve problems, and deliver reliable results while maintaining accuracy, accountability, and operational excellence.
  • Bachelor’s degree in Business, Analytics, Statistics, or related field OR 2 years’ experience in data analytics, project management, business, or relevant area.

Nice To Haves

  • Analytics - Big Data
  • Data Analysis and Insights
  • Statistical Programming Language

Responsibilities

  • Conduct investigations by querying and analyzing data, including archived records, to identify trends, mitigate risk, and support business decisions.
  • Prepare reports, maintain data integrity, and develop databases for tracking and reporting.
  • Collaborate with internal stakeholders, law enforcement, regulatory agencies, and government partners to ensure compliance, efficient operations, and professional service.
  • Manage confidential information and prepare litigation support documentation, including subpoenas and discovery requests.
  • Research organized criminal activity, evaluate video and electronic evidence, and coordinate external requests for assistance.
  • Support internal customers with data analysis, intelligence gathering, trend identification, case assessments, and clear presentation of investigative findings and incident documentation.
  • Investigate matters having significant financial, integrity, environmental, legal, and public interest impact on the Company.
  • Develop reports and tools to identify and evaluate internal and external theft cases.
  • Act in an advisory role to Asset Protection team.

Benefits

  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Company paid education benefit program (Live Better U) for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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