Senior Analyst, AI Product Management

Comcast • Philadelphia, PA

1d

About The Position

The successful candidate will be joining the AI Product Management team within the Enterprise Business Intelligence (EBI) organization. You will play a pivotal role in driving the development and success of our AI/ML-powered recommendation products in the Growth & Marketing domains. You will be responsible for guiding the product lifecycle, from ideation to market launch to optimization, ensuring that our solutions achieve business objectives. This role requires a candidate who has a solid understanding of AI/ML technologies, strong business acumen & critical thinking, and exceptional communication & presentation skills.

Requirements

• Critical Thinking & Problem Solving
• Agile Product Delivery
• Recommendation Systems & Personalization
• Cross-Functional Collaboration & Leadership
• Product Strategy & Roadmap Management
• Executive Communication & Storytelling
• Stakeholder Management & Influence
• Data Analysis (SQL ideal)
• KPI Development & Measurement
• Experimentation & A/B Testing
• AI/ML Fundamentals
• Process Design & Optimization
• Domain knowledge in Telecommunications, Customer Retention, Growth Marketing, or Revenue Optimization
• Legally authorized to work in the United States and not require sponsorship for employment now or in the future.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Nice To Haves

• While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Responsibilities

• Assist in both developing and executing the product strategy for our AI/ML-driven recommendation solutions in the Growth domains, ensuring alignment with Comcast’s overall goals and objectives.
• Create, manage, and socialize a clear product roadmap, with ability to refine enhancements and feature prioritization based on stakeholder feedback and feasibility/constraints raised by the engineering teams.
• Conduct market research and analysis to identify emerging trends, customer needs, and competitive intelligence in the AI/ML landscape.
• Collect, refine, and formalize product requirements by both engaging with stakeholders to understand business needs.
• Collaborate closely with cross-functional teams, including Engineering, Data Science, Data Management, Growth Strategy, Customer Experience, Analytics, and PMO, to ensure the successful delivery of AI/ML products.
• Act as a steward for the AI/ML product delivery process, serving as the voice of the business while partnering with Engineering and Data Science teams to deliver high-quality solutions that drive measurable business outcomes.
• Identify potential risks and issues early in the development process and develop mitigation strategies to ensure successful product launches.
• Partner with the business to define success KPIs, establish experimentation strategies with Analytics, and monitor performance to drive continuous optimization.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Benefits

• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
• Please visit the benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior