Senior AML/Financial Crimes Specialist

Country Bank for Savings•Ware, MA

10h•Hybrid

About The Position

We're excited to announce an opportunity for the position of Senior AML/Financial Crimes Specialist! This position is responsible for protecting the organization from fraud and financial crime. This role analyzes account activity, investigates suspicious behavior, and leads complex cases using a variety of industry tools and regulatory knowledge. This position collaborates across teams, supporting risk mitigation efforts, and helps strengthen our fraud and AML programs, all while making a meaningful impact on the Bank’s overall security and integrity.

Requirements

Ability to work independently, interpreting ideas and facts.
Ability to analyze and interpret federal and state laws and/or regulations.
Strong customer service skills.
Strong verbal and written communication skills.
Agile decision-making.
Ability to manage multiple priorities simultaneously.
Disciplined approach to triaging and sequencing work based on impact and urgency.
Intermediate knowledge of the Microsoft Office Suite, including Excel, Outlook, PowerPoint and Word.
Ability to learn and utilize multiple software applications.
An Associate’s degree or commensurate experience is required.
A minimum of three years of BSA/AML/Fraud analysis, investigation, and escalation experience is required.

Nice To Haves

Proficiency in Verafin AML detection software is also strongly preferred.
A certification in financial crime is preferred.

Responsibilities

Conducts timely triage of daily Verafin alerts, internal Suspicious Activity Reports or other anomalous report to identify potential suspicious or fraudulent activity.
Serves as primary contact for internal and external fraud events.
Takes immediate action to mitigate exposure and conducts follow up with the appropriate business units and or Risk Management to curtail future occurrences of suspicious/fraudulent activity, including fraud alerts in the Phoenix Fraud module that may result in account restrictions to reduce financial crime risk.
Reviews daily returned deposit report to identify potential fraud or kiting.
Escalates confirmed or highly suspicious transaction(s) or events to case management for further analysis, customer contact, documentation and support for further dispositioning and possible reporting.
Performs Case Management and formulates SAR narratives.
Actively participates in the Bank’s SAR Committee as a contributing member.
Serves as banking center liaison by providing initial financial crime training to new frontline team members, ongoing training for existing employees, and providing departments with relevant financial crime related materials for distribution to customers.
Educates customers and the community through fraud-related presentations and informational seminars.
Coordinates employee BVS training courses with Learning & Development as required by the Financial Investigations Department.
Serves as a go-to resource for FID team members and provides support by answering day-to-day operational questions to keep work moving smoothly across the team.
Performs a review of new service providers for compliance with applicable FACT Act red flag rules.
Maintains the Bank’s Red Flag Identity Prevention Program, including oversight of the risk assessment and annual report to the Risk Committee.
Based on risk factors resulting from the assessment, updates Authentication Procedures and reviews the Program and Procedures at least annually making revision recommendations to the AML Officer where applicable.
Provides subject matter/industry expertise regarding inherent risk and associated controls relevant to BSA/AML/OFAC & fraud crimes.
Prepares quarterly and annual loss reports for review by the Risk Committee and analyzes data to complete reports including but not limited to fraud loss data reporting to monitor risk management activities associated with losses.
Applies results of analysis reports to target patterns and trends in financial crime, making recommendations to adjust risk benchmarks.
Acts as the designated individual for reporting elder financial exploitation or abuse to the Massachusetts Elder Abuse Hotline and work with local protective services as necessary.
Responds to state and federal summons by appearing for witness when requested on behalf of Country Bank.
Assists Bank customers, employees and law enforcement agencies regarding investigations of suspicious activity or potential fraudulent transactions.
Provides comprehensive and timely information as requested.
Partners with other CFT/AML Risk teams or Relationship Managers/Banking Center team members to provide support where needed.
Responsible for providing BSA and Kiting Risk information on periodic Cash Management Risk Assessments for Cash Management Customers with Remote Deposit Capture, and ACH Origination services and to update ACH or RDC risk factors and values in Verafin.
Reviews, tracks and submits Counterfeit Notes/Counterfeit Note Reports to the Secret Service.
Serves as user administrator for FIS and Verafin services in response to Employee Authorization Forms (EAF).
Contributes to testing and revaluating alert thresholds within the Verafin system to maintain efficiency.
Keeps abreast of current and emerging crime schemes through webinars and seminars, identify loopholes in current systems and policies, and collaborating with other departments, banking centers and external groups to mitigate fraud.
Other job duties, as assigned.