Senior Amazon Connect Developer

Miratech

1d•Remote

About The Position

Miratech is looking for an experienced Senior Amazon Connect Engineer to design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. The role involves building scalable APIs, designing DynamoDB data models, developing Python-based Lambda functions, and managing infrastructure using Terraform. The ideal candidate will possess strong AWS development expertise, hands-on Amazon Connect experience, and the ability to deliver secure, scalable, and high-performance cloud solutions while collaborating with cross-functional teams and Amazon Professional Services.

Requirements

8+ years of hands-on experience with AWS.
4+ years of experience with Amazon Connect, including contact flows, routing, queues, and integrations.
Strong proficiency in Python, including development of AWS Lambda functions.
Experience with AWS services including Lambda, API Gateway, S3, IAM, EventBridge, SQS, SNS, and CloudWatch.
Extensive experience designing and implementing RESTful APIs and backend integrations.
Strong knowledge of DynamoDB schema design, indexing strategies, and performance optimization.
Experience designing and supporting cloud-native and event-driven architectures.
Knowledge of CI/CD pipelines and deployment automation practices.
Strong communication skills with the ability to work effectively across engineering and business teams.
Experience working in Agile development environments.

Nice To Haves

Experience with Infrastructure as Code using Terraform.
Experience converting AWS CDK or CloudFormation templates into Terraform.
Experience with IBM ODM

Responsibilities

Design, develop, and maintain RESTful APIs to support frontend applications and enterprise integrations.
Design and optimize DynamoDB schemas, indexes, and data access patterns for scalable applications.
Develop and maintain Python-based AWS Lambda functions for business logic and automation.
Modify, enhance, and maintain Amazon Connect contact flows and routing logic.
Collaborate with UI development teams to translate business requirements into backend services and APIs.
Work directly with Amazon Professional Services on Amazon Connect implementation and enhancement initiatives.
Design and support event-driven architectures using AWS services such as Lambda, EventBridge, SQS, SNS, and API Gateway.
Support and optimize data flows across AWS services and integrated systems.
Implement secure, scalable, and highly available cloud-native solutions.
Troubleshoot application, integration, and infrastructure issues across AWS environments.
Collaborate with cross-functional teams to ensure reliable and efficient service delivery.
Participate in production support activities and occasional after-hours deployments when required.