Promotive Only - Senior Airport Communications Dispatcher (9203) Citywide (165049)

City and County of San Francisco•San Francisco, CA

8h•Onsite

About The Position

Under direction, the Senior Airport Communications Dispatcher directs the work of a group of employees on an assigned shift engaged in the dispatching of public safety personnel and equipment and in public address paging and information. This is a Promotional Only position in accordance with Class-Based Test (CBT) Civil Service Rules. This recruitment is restricted to current permanent civil service employees of the City and County of San Francisco, San Francisco Unified School District, or San Francisco City College who are working in class 9202.

Requirements

Current Permanent Civil Service City Employee in Class 9202, who passed probation.
Possession of a high school diploma or equivalent (G.E.D. or High School Proficiency Examination).
Two (2) years of verifiable experience as a public safety (police/fire) dispatcher in a multi-frequency computerized dispatch/communications center.
Possession and maintenance of a valid POST (Peace Officers Standards and Training) and a valid State Motor Vehicle Operator's License.

Nice To Haves

Completion of a twelve (12) months program equivalent to the City and County of San Francisco's Airport Communications Dispatcher Trainee Program may substitute for one (1) year of the required work experience.

Responsibilities

Supervises Communications Dispatchers engaged in public safety communication and dispatch services; acts as shift supervisor, responsible for all activities of the Communications Center during their assigned shift.
Monitors and reinforces compliance of Airport Communications Center policies, procedures, and federal regulations.
Oversees the coordinated responses of multiple emergency services and takes appropriate course of action upon receipt of reports and requests for service.
Oversees the communication and operation of both 911 emergency and the non-emergency telephone calls and two-way radio.
Trains new employees in dispatch functions; evaluates in writing, the performance of staff members, sets goals and work plans for dispatchers and makes recommendations as to additional training needs.
Assigns to serve as Custodian of Records and receives and processes requests for release of CAD records and audio recordings.
Assembles statistical data and prepares operations summaries and manuals; prepares memos and reports; conducts investigations.