Senior AI Product Manager, Healthcare Agents

Scale AISan Francisco, NY

About The Position

Scale is seeking a Senior AI Product Manager to lead the Healthcare vertical within the Agents Data & Reinforcement Learning Environments team. This role involves owning the development of RL environments, which are high-fidelity simulations of healthcare software and workflows used for training and evaluating AI agents. You will also be responsible for the "data as a product" strategy that supports these environments. The ideal candidate will possess deep knowledge of the Healthcare industry, understand current AI research and agent capabilities in healthcare, and be able to translate this expertise into practical training products. A strong entrepreneurial and go-to-market mindset is essential for this role.

Requirements

  • 2–4 years of direct experience in the Healthcare industry in one or more of: healthcare research, clinicians & clinical staff using EHRs daily, revenue cycle management, or a healthtech product role, with real depth in how the work gets done.
  • AI-Forward Thinking: Quick to adopt AI solutions to streamline your day-to-day workflows and an ability to understand and articulate how it’s transforming your industry.
  • A builder’s mindset: excited by ambiguity and motivated to create new products from the ground up.
  • Product or customer-facing experience: A track record of owning outcomes, shaping roadmaps, or working closely with technical stakeholders (formal PM experience is a plus but not required if domain depth is strong).
  • ML Intuition & Technical Fluency: Enough intuition around how model training and evaluation works and what a Reinforcement Learning environment looks like. A software background is a plus.
  • Bias for action: Comfort wearing multiple hats and operating in fast-moving environments.

Responsibilities

  • Own the Healthcare AI roadmap & data strategy: Set product direction for the Healthcare agents training stack and the data strategy behind it.
  • Establish a vision for where AI is continuing to transform the Healthcare industry, driving execution across engineering, operations, and go-to-market teams.
  • Build partnerships with research teams at frontier labs: Work directly with researchers at leading AI labs to understand where their Healthcare agentic capabilities fall short and shape new product lines and competitive strategy for the vertical.
  • Connect with AI startups and industry leaders to launch joint benchmarks and build Scale’s brand in Healthcare.
  • Design and scale Healthcare-specific environments: Scope and build simulations of real Healthcare workflows and environments that let labs train and evaluate agents against real world scenarios.
  • Partner with ML and Operations to translate the judgement, edge cases, and workflows you know from the industry into high quality training products.
  • Collaborate cross-functionally — influence business priorities and dive into the weeds of research, operations, and customer interactions to deliver mission-critical outcomes.

Benefits

  • Comprehensive health, dental and vision coverage
  • Retirement benefits
  • Learning and development stipend
  • Generous PTO
  • Commuter stipend
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