Senior AI-Native Platform Product Manager
Magellan Jets•Quincy, MA
•Onsite
About The Position
Reporting directly to the Vice President of Product, the Senior AI-Native Platform Product Manager owns the internal platform and tools that power how Magellan Jets sells, services, and operates. This role takes problems from why they exist to solutions that measurably change how our teams work, and helps build our next generation of AI-powered automations and AI helpers.
Requirements
- 5+ years of software product management experience
- Bachelors Degree in computer science, engineering, business, or a related field, or equivalent practical experience
- Platform product experience shaping internal tools or enterprise software for small businesses, including API and system integrations
- Experience writing user stories and acceptance criteria with Agile engineering teams
- Hands-on proficiency with AI tools, including Claude Code, with the ability to pull from an engineering codebase and build working prototypes
- Working proficiency in Figma
- Clear communication with front-line users, leaders, and engineers alike
- Ask why and frame problems before proposing solutions
- Use data to deliver outcomes, not output.Communicate trade-offs transparently across competing internal priorities
- Work independently and as part of a fast-paced team environment
Nice To Haves
- Experience with CRM software in sales and client service operations preferred
Responsibilities
- Owning the vision and roadmap for internal tools that support sales, client service, and operations
- Starting with why: uncover the root problem behind each request and simplify workflows, not just digitize them
- Defining outcome-based success metrics up front, such as time saved, errors reduced, and adoption, and track them after launch
- Prototyping quickly with AI coding tools and Figma, building from our engineering code, and test with users before committing engineering time
- Identifying and build AI-powered automations and AI helpers that take manual, repetitive work off our teams
- Turning validated prototypes into clear user stories and acceptance criteria, and prioritize the backlog with engineering
- Owning intake and prioritization of internal requests, communicating trade-offs transparently
- Driving adoption through demos, rollout, and enablement, then iterate on usage data and feedback
Benefits
- Generous vacation and sick time policy
- 9 company paid holidays
- Medical Insurance (HMO or PPO)
- Dental and Vision coverage
- Health Reimbursement Arrangement (HRA)
- Healthcare Flexible Spending Account (HFSA)
- Dependent Care Flexible Spending Account (DCFSA)
- Rx Cost Share Assistance Program
- Life Insurance & Disability Benefits (100% Employer Paid)
- Free Employee Assistance Program (EAP)
- 401(k) Retirement Plan with an employer match
- Fitness Reimbursement Program
- Pet Insurance Discount
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What This Job Offers
Job Type
Full-time
Career Level
Senior
