Senior Agency Partnerships Manager, North America

Richpanel•New York, NY

2h•$195,000 - $220,000•Remote

About The Position

Richpanel is seeking a Senior Agency Partnerships Manager to build and scale its partner program. The goal is to drive 30-40% of new Annual Recurring Revenue (ARR) through agency partnerships. This role involves identifying, recruiting, enabling, and activating key agencies, BPOs, and CX consultants in North America. The ideal candidate will leverage existing relationships and develop deep product knowledge to create tailored value propositions for different partner types. Success will be measured by partner-sourced closed ARR, qualified demos, and partner win rate. This is a remote position with frequent travel across the US and Canada, reporting to the Head of Partnerships and working closely with the CEO and sales team.

Requirements

5+ years in partnerships, channel sales, agency growth or ecommerce SaaS.
Owned a closed revenue target and can show the result.
Know senior leaders at Shopify agencies, BPOs or CX consultancies.
Understand how agencies make money and what earns their recommendation.
Learn products deeply enough to teach and sell them.
Can turn one product into distinct stories for different partner types.
Comfortable joining discovery, demos and commercial calls.
Can host a dinner, work a conference and follow up before the flight home.
Analytical. Know which partners create revenue and which create noise.
Can build the systems behind the relationships.
Move quickly without waiting for a complete playbook.

Nice To Haves

Led a brand, agency book, ecommerce function or commercial P&L.
Worked at a Shopify app, ecommerce agency, BPO or customer experience company.
Generated meaningful ARR through agency or consultant referrals.
Partners can sell without asking you to join every call.
Built partner tiers, health scores, enablement and referral workflows.
Created joint events that led to qualified opportunities.
Customers and partners describe you as commercially sharp and easy to trust.
Former managers can verify the numbers you claim.

Responsibilities

Build a named map of the top Shopify agencies, BPOs and CX consultants in North America.
Bring existing relationships and open senior conversations quickly.
Choose the 20–30 partners that deserve high-touch investment.
Recruit, enable and activate those partners against a shared revenue plan.
Learn Richpanel's product, customers, competitors and target buyer in depth.
Join sales demos until you can run discovery and explain the product yourself.
Build partner-specific talk tracks for developers, BPOs, CX consultants and growth agencies.
Show each partner how Richpanel creates value for their clients and their own business.
Find agencies already working with Richpanel customers and prospects.
Build warm introductions through customers, other partners and the Shopify ecosystem.
Run joint account mapping, co-selling, dinners, roundtables and focused community events.
Help partners qualify opportunities before they reach sales.
Stay involved in large deals until the customer closes and launches successfully.
Create partner tiers, cadences, enablement and clear rules for high-touch support.
Automate onboarding, payouts, deal registration and long-tail communication.
Track partner momentum. Re-engage partners before the relationship goes cold.
Keep attribution and partner-sourced pipeline accurate in the CRM.
Report qualified demos, win rate, closed ARR and partner concentration every month.