Senior Advisor Operational Excellence, Day Shift, Support Center

Adventist HealthCare • Gaithersburg, MD

1d • $96,059 - $145,995 • Onsite

About The Position

Adventist HealthCare seeks to hire an experienced Senior Operational Excellence Consultant who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing. As a Senior Operational Excellence Consultant, you will facilitate improvement teams through the project lifecycle, serve as a subject matter expert on improvement methodologies, and impart knowledge of improvement processes to project teams. You will also execute Rapid Improvement events, develop analytic and measurement strategies, and communicate progress and obstacles to stakeholders. Additionally, you will engage in special projects, build strategic relationships, provide coaching, assess process management maturity, identify alignment opportunities, and participate as an instructor in Lean Six Sigma training programs.

Requirements

• Master’s degree in Healthcare Administration, Health Systems, Public Health, Nursing, Industrial Engineering, Business Administration, or a relevant field required
• Lean Six Sigma Black Belt required
• A minimum of 5 years of Lean Six Sigma and project experience and 2 years progressive leadership experience in a healthcare setting is required
• A minimum of 3 years experience serving as an Operational Excellence Advisor with AHC
• Experience training and teaching lean six sigma mythologies required
• Proven ability to acts as a leadership change agent & constructively challenge current thinking/resistance
• Minimum of five years in a Lean Six Sigma transformation and/ or Baldrige working environment required
• Demonstrated experience managing complex cross-functional projects
• Ability to monitor, analyze and present performance data and design and implement process related action plans to improve performance or adherence to standards or regulations
• Advanced experience with Design for Six Sigma, DMADV, DMAIC, and Quick Wins required.
• Proven experience facilitating Value Stream Mapping, Kaizen, Process Mapping, 5S workshops, and Root Cause Analysis sessions required
• Experience teaching healthcare Lean Six Sigma principles required
• Must have advanced leadership skills with demonstrated ability to successfully serve as a coach and mentor to Black Belts and Green Belts
• Advanced level competency in Microsoft Word, Excel, and PowerPoint required
• Experience utilizing statistical analysis software such as Minitab required
• Experience with the Malcolm Baldrige framework in a healthcare setting required.

Nice To Haves

• Internal consulting experience supporting multi entity health systems preferred.
• Baldrige Examiner training preferred

Responsibilities

• Facilitates improvement teams through the life cycle of a project.
• Execute on Rapid Improvement events
• Develops the analytic and measurement strategy for all projects undertaken, including development of key performance indicators, identification of data sources and collection of baseline data.
• Communicates regularly with team leader, members and executive sponsors about team progress toward goal achievement, critical factors and obstacles.
• Rapidly identifies, problem-solves and communicates to the Director of Operational Excellence any issues that are interfering with project deadlines or project scope.
• Engages in special projects targeted at achieving key strategic goals at the request of senior leadership.
• Builds and maintains strong strategic relationships with pillar and entity leads assuming the role of a critical business partner utilizing LSS in solving business issues and aligning improvement efforts with strategic priorities.
• Assesses need for and provides just in time coaching for Quality Advisors, leadership, and teams.
• Assesses process management maturity and moves teams forward toward managing by process for excellence.
• Identifies areas for alignment and collaboration across the system and brings teams together
• Participates as instructor for Lean Six Sigma training program including white, yellow, green, and black belt content.
• Provides input on curriculum content and presentation opportunities for improvement
• Conducts formal process improvement training forums as requested to support organizational development.
• Participates in the orientation and training of new Operational Excellence team members and Quality Advisors.

Benefits

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

What This Job Offers

• Job Type: Full-time
• Career Level: Senior