Senior Administrator, Public Sector Programs (Bilingual English & French)

Softchoice • Ottawa, ON

26d • CA$62,400 - CA$78,000

About The Position

The Public Sector Programs Administrator executes and delivers on specific tasks related to Public Sector contracts to support contractual requirements. This position reports to the Manager Public Sector Programs.

Requirements

• Post-secondary Diploma or Degree, or equivalent experience
• Strong written and verbal communication skills
• High-level commitment to exceptional customer service and relationship building
• Quick learner with strong problem solving and analytical skills
• Excellent organization skills and the ability to multi-task
• Self-motivated, with ability to work individually and in a team environment
• Proficiency with Microsoft Office/Office 365 tools
• Bilingualism (English/French) is required

Nice To Haves

• Experience working with SFDC considered an asset

Responsibilities

• Manages the distribution of opportunities posted on bid posting sites, including downloading, distributing documents to sales, and forwarding amendments and additional information.
• Maintains a tracking file of all bids and uploads bids to bid posting sites.
• Prepares, verifies, and submits contractual reports accurately and on time.
• Develops and maintains relationships with contracting authorities.
• Provides support for internal and external audits related to the Public Sector.
• Assists in maintaining a comprehensive inventory of Public Sector contracts.
• Provides support for marketing activities related to Public Sector contracts.
• Performs tasks to support contract compliancy aligned with contractual requirements.
• Supports initiatives to automate processes for efficiency.
• Maintains a comprehensive understanding of key internal compliancy tools such as Procurement Program and Pricing Engine.
• Executes individual tasks required to support each contract, including maintaining accurate information in Procurement Programs, updating SPE with current price files, and conducting periodic check-ins with specific vendors.
• Assists with internal audits to test system rules and adherence to established processes.
• Participates in training sessions to support adoption of internal compliancy tools.
• Assists in the creation of detailed process documents for on-demand reference.
• Compiles reports for Public Sector on-demand requirements.
• Assists with special projects.
• Assists in the resolution of customer and system issues.
• Participates in contract management reviews with Public Sector customers and partners.
• Prepares material and participates in customer and vendor meetings.
• Works closely with Senior Contracts Public Sector Programs Team Administrators to ensure execution of specific contractual tasks.
• Builds and develops relationships with both internal and external customers.
• Educates and promotes contract vehicles to increase utilization.
• Contributes content to facilitate optimal sharing of contracts and processes with the Public Sector sales teams.
• Communicates effectively with all stakeholders.
• Provides guidance to customers and sales team regarding processes to leverage specific contracts.
• Provides in-depth support of strategic contracts.
• Assists and responds to internal and external requests.

Benefits

• Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
• Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
• Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
• Additional Perks: Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree