Sales Administrator (Bilingual French)

Homewood Health Centre•, ON

About The Position

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning. As a Sales Administrator, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

Requirements

2–3 years of experience in a Sales Administrator or similar administrative support role
Strong organizational and time management skills with the ability to prioritize and manage multiple deadlines
Excellent attention to detail and critical thinking skills
Proven ability to deliver high-quality service to both internal and external stakeholders
Strong written and verbal communication skills in both English and French
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Experience with CRM systems (Salesforce preferred)
A proactive, solution-oriented mindset with strong problem-solving abilities
A collaborative team player who is dedicated to supporting team success
Adaptability and openness to new ideas, with a focus on improving processes and efficiency
A sense of ownership and accountability for work and outcomes

Nice To Haves

Salesforce experience

Responsibilities

Provide high-quality administrative support to Sales and Account Management teams to help them achieve growth and retention goals
Manage and respond to internal and external service requests with accuracy, efficiency, and a strong customer-first mindset
Maintain and update customer records, new sales data, and account information in CRM systems
Support contract administration and renewal processes across client accounts
Prepare reports, executive summaries, and PowerPoint presentations for internal and client-facing use
Distribute customer onboarding materials and reports in a timely and organized manner
Collaborate cross-functionally to ensure a seamless experience for both internal stakeholders and clients
Continuously stay informed on products, services, and process updates to deliver knowledgeable support
Contribute to process improvements and operational efficiencies within the team
Play a key role in the successful day-to-day administration of customer accounts