Senior Administrative Team Assistant, Impact

ICONIQNew York, NY
$100,000 - $115,000Hybrid

About The Position

This role sits within Impact which catalyzes collaborative philanthropy for effective giving at scale. We are seeking a proactive and highly organized Senior Administrative Team Assistant to support the Head of Impact and the broader Impact team. This role will provide high-level administrative support to senior leaders and play a key role in ensuring seamless operations across the team. The Senior Administrative Team Assistant will also be central to managing and maximizing complex relationships across ICONIQ’s network.

Requirements

  • 5+ years of experience in an administrative or executive support role.
  • Experience supporting senior executives, managing complex schedules across multiple time zones, and coordinating travel logistics.
  • Experience communicating across high-stakes and complex relationships and building trust with internal and external stakeholders across varied geographies and cultures.
  • Proficiency in Salesforce, including experience maintaining relationship and pipeline data and supporting reporting.
  • Exceptional written and verbal communication skills and experience interacting with stakeholders at all levels.

Nice To Haves

  • Experience supporting sales, business development, fundraising, philanthropy, or another relationship-driven team is a plus.
  • Familiarity with Slack and Google Suite is preferred.
  • Familiarity with AI tools and technologies is a plus. We value team members who are curious about leveraging AI to enhance productivity, streamline workflows, and drive innovation.

Responsibilities

  • Provide high-level administrative support to the Head of Impact, including proactive management of a complex calendar across multiple time zones, meeting preparation, travel coordination, itineraries, and expense reporting.
  • Support client, donor, and partner relationships by coordinating engagement, identifying opportunities for thoughtful follow-up, preparing meeting materials and agendas, and helping execute engagement strategies across key relationships.
  • Maintain relationship and pipeline information in Salesforce, using reporting and data to support strategic touchpoints, business development, fundraising activity, and timely follow-up.
  • Drive email and event invitation campaigns, including recommending recipients based on knowledge of the network, coordinating internal and external outreach, tracking responses and follow-ups, and maintaining accurate information in Salesforce.
  • Support the planning and execution of donor events, multi-party meetings, team meetings, offsites, and other special events, partnering closely with administrative teams across the firm.
  • Serve as a trusted point of contact for internal and external stakeholders, including managing the general Impact inbox and communicating with warmth, discretion, and professionalism.
  • Support team operations and projects, including philanthropic research, vendor agreements, invoices, reimbursements, meeting notes, internal communications, and information sharing.
  • Identify and implement opportunities to improve administrative processes and team productivity, anticipating needs and proactively addressing challenges.

Benefits

  • Comprehensive Medical, Dental and Vision Insurance starting on your first day of employment.
  • Life and disability insurance coverage as well as family and wellness benefits including mental health benefits, fertility benefits, and back-up childcare.
  • A matching 401(k) program.
  • Commuter Benefits program.
  • Stipends to support wellness and hybrid working arrangements.
  • We support employees who wish to pursue professional designations/certifications and offer tuition reimbursement in addition to an allocation for books and other supplies needed for an individual's coursework.
  • Smart-casual dress code.
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