Senior Administrative Support Assistant - Clerk to the Board

County of Mecklenburg, NC•Charlotte, NC

2d•$43,084 - $56,547•Onsite

About The Position

The success of Mecklenburg County rests on strong, competent talent at all levels of the organization. The County Manager’s Office is responsible for executing the policy decisions of the Board of County Commissioners and leading the County organization by overseeing the administration of County departments. If you enjoy working with the public and are looking for a career where your work is important to the community, come be a part of Mecklenburg County Government and help us provide a community of pride and choice for people to live, learn, work, and recreate. POSITION SUMMARY The Assistant Clerk performs high‑level administrative, operational, and logistical support to the Clerk or, in the absence of the Clerk, supports the Deputy Clerk to the Board of County Commissioners. This role serves as a key partner in ensuring efficient board operations.

Requirements

Minimum of four years of administrative experience
High School Diploma or equivalent
Combination of relevant education and relevant experience accepted: Yes
May require a valid North Carolina or South Carolina Driver's License
Notary or able to obtain within one (1) year of hire
Knowledge of administrative and clerical procedures and systems using various computer systems, managing files and records.
Strong written communication skills suitable for official public records.
Providing excellent customer service to internal and external stakeholders
Advanced coordination and organization
Judgement and decision making
Time management
Adaptability: Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
Building Trust: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
Customer Focus: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
Initiating Action: Taking prompt action to accomplish objectives; take action to achieve goals beyond what is required; being proactive.
Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently
Stress tolerance: Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization
Proficient in various computer applications, including Microsoft Office Suite
Data entry
Intermediate use in various computer applications.

Nice To Haves

Experience supporting elected officials or senior government leadership.
Demonstrated planning and organizational skills, ability to coordinate projects from start to finish.
Demonstrated ability to work independently, take initiative, and manage changing priorities.
Intermediate to advanced proficiency in Microsoft Office Suite and Adobe Acrobat.
Prior experience with Granicus software, including the Legistar application.
Knowledge of North Carolina Open Meetings and Public Records laws.

Responsibilities

Prepare and maintain summary minutes of all Board of County Commissioners meetings in accordance with statutory requirements.
Transform notes into a formal, clear, and accurate written record for review and approval.
Review video and audio notes from meetings to prepare final minutes.
Provide administrative support to internal departmental staff
Respond to inquiries and resolves administrative issues that may arise
Record, compile, transcribe, and distribute minutes of meetings
Prepare written correspondence such as memos, emails, presentations, forms, and other documents
Coordinate meetings, interviews and assist with program preparation
Prepare, develop or maintain reports, manuals, or interview documents
Conducts moderately complex research.
Perform confidential data entry, create, organize and maintain files
Maintain supply levels and ordering stock
Use computers for various operations such as database management
Compose, type, and distribute meeting notes, agendas, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports
Provide back-up clerical support within division