Senior Administrative Program Coordinator, Technology Operations

University of Texas at Austin

1d • $56,291 • Hybrid

About The Position

The Senior Administrative Program Coordinator, Technology Operations, supports program operations by ensuring that technology systems, platforms, and equipment used by program staff and external partners are operational, accessible, and aligned with service delivery needs. This role serves as a program-embedded resource, providing technology coordination, operational support, project coordination, and liaison services between program staff, school personnel, UT IT, vendors, and leadership.

Requirements

• Bachelor’s degree in Information Technology, Business Administration, Healthcare Administration, or a related field
• Five years of administrative or program coordination experience
• Demonstrated experience coordinating multiple projects, priorities, and stakeholders simultaneously
• Experience supporting technology systems, operational workflows, or program administration
• Strong written and verbal communication skills
• Strong organizational and project coordination skills
• Proficiency with Microsoft Office applications and collaboration tools
• Ability to work independently and manage competing priorities effectively
• Relevant education and experience may be substituted as appropriate.

Nice To Haves

• Master’s degree in a related field
• Seven years of experience, preferably in a healthcare setting
• Experience supporting technology operations, telehealth, healthcare programs, or school-based service delivery
• Familiarity with University of Texas systems and processes
• Experience coordinating cross-functional initiatives involving IT and operational stakeholders
• Experience supporting remote and distributed program environments
• Certified Administrative Professional (CAP)
• Project Management Professional (PMP)

Responsibilities

• Coordinate complex or high-volume program activities supporting assigned departmental programs
• Maintain integrated program calendars, timelines, milestones, and deliverables to support continuity and operational alignment
• Prepare, review, and distribute program materials, correspondence, and documentation
• Serve as the primary coordination point between departmental leadership, UT IT, clinical teams, school personnel, and external stakeholders
• Independently identify, analyze, and resolve coordination issues and workflow gaps
• Provide advanced and consultative administrative support to program and departmental leadership
• Prepare agendas, presentations, briefing materials, and meeting documentation
• Process expense reports, invoices, purchasing requests, reimbursements, and related transactions
• Design, manage, and optimize web portals and digital platforms to improve accessibility and operational efficiency
• Maintain accurate and organized electronic and physical records
• Lead coordination of projects and initiatives supporting program goals and operational priorities
• Develop and maintain project tracking tools, timelines, task lists, and progress reports
• Facilitate coordination among internal teams and stakeholders
• Evaluate project risks and recommend mitigation strategies
• Maintain project documentation and prepare status updates for leadership review
• Coordinate and monitor compliance with departmental policies, institutional standards, and applicable regulations
• Maintain accurate program data, documentation, and records
• Prepare routine and ad hoc reports
• Review and validate information for audits, reviews, and reporting requests
• Apply established processes and internal controls while identifying and resolving inconsistencies
• Coordinate special projects, pilots, and time-limited initiatives
• Serve as a resource for training and mentoring less experienced staff
• Support organizational, programmatic, and leadership transition activities
• Coordinate stakeholder communications and implementation plans
• Adhere to internal controls and reporting structure
• Perform related duties as assigned

Benefits

• State-funded position
• Teacher Retirement System of Texas (TRS) retirement plan eligibility (if position is at least 20 hours per week and at least 135 days in length)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior