Senior Administrative Associate

Tennessee Board of RegentsNashville, TN
$37,791 - $45,357Onsite

About The Position

This position will provide direct administrative support to the dean, various departments, and faculty within the School of STEM. The role involves performing general office management and clerical assistance, including answering phones, responding to inquiries, managing correspondence, and maintaining records. The associate will also be responsible for initiating and processing office purchases, managing budget information, and preparing routine documents. Additionally, the position requires greeting visitors, coordinating meetings and travel, and potentially supervising student workers.

Requirements

  • High school diploma or equivalent.
  • Two (2) years’ experience in administrative support.
  • Proven ability to effectively organize, prioritize and perform multiple job functions, balance conflicting priorities, meet deadlines with short turn-around times and manage changing situations.
  • Proficiency with word processing, spreadsheets, and presentation software.

Nice To Haves

  • Associate’s degree from an accredited institution.
  • Certified Administrative Professional Certification (CAP).
  • Experienced in preparing documents, reports and presentations.
  • Experience with SciQuest and Banner.

Responsibilities

  • Perform job duties from the assigned campus/instructional site/work location.
  • Answer phones, respond to phone/in person/email inquiries, screen calls, and handle related issues.
  • Provide general office management and clerical assistance with copying, printing documents, filing, maintaining records, making phone calls, and processing incoming/outgoing mail, FedEx and UPS.
  • Utilize various computer applications including but not limited to, Outlook Email and Calendar, Excel, PowerPoint, Word, BANNER, and SciQuest.
  • Initiate and process office purchases, requisitions, monthly purchase reconciling, and payment services.
  • Maintain budget information for School of STEM accounts.
  • Assess inquiries directed to the School and determine the proper course of action, and delegates to the appropriate individual to manage the response.
  • Prepare routine correspondence, reports, contracts, forms, and other documents.
  • Greet and assist visitors and callers by providing information and/or directing them to the appropriate person.
  • Serve as a receptionist for the office area.
  • Assist with assembling information for various reports and projects.
  • Keep appointment schedule, arranging meetings (virtual and in person) and interviews as necessary.
  • Make arrangements and prepares for travel, conferences, appointments, special events or other business activities.
  • Analyze and interpret directives, policies, procedures, guidelines, etc.
  • Determine type of data, forms, records, or methods needed and collects and/or compiles data.
  • Compose routine and non-routine correspondence independently.
  • Develop and maintain personnel, financial, statistical and other records.
  • Maintain and order office supplies and other materials as needed.
  • Coordinate work flow among offices or departments.
  • May supervise student workers and/or temporary employees.
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