Senior Administrative Assistant

JPMorganChase•Miami, FL
•Onsite

About The Position

As a Senior Administrative Assistant in Business Banking, you will support a fast-paced, results-oriented organization and interact with executive-level internal clients across lines of business. You will represent the manager or group with professional courtesy and sound judgment, deliver accurate, high-quality work, and adapt procedures and processes to support departmental activities and goals. This role requires working in the office five days a week, Monday through Friday; hybrid options are not supported.

Requirements

  • At least five years of administrative experience.
  • Advanced organizational ability.
  • Discretion and sound judgment in confidential situations, with proven experience interacting with senior management.
  • Strong interpersonal, written, and oral communication skills.
  • Strong proficiency in Microsoft Office.
  • Excellent telephone etiquette and ability to manage competing priorities, including calendar management.

Nice To Haves

  • Experience supporting a Managing Director or equivalent, or above.
  • A college degree is a plus.

Responsibilities

  • Maintain complex and detailed calendars.
  • Screen incoming calls, determine priority, and use caution when sharing information.
  • Coordinate logistics for internal and external meetings.
  • Arrange and coordinate complex domestic and international travel.
  • Organize internal and external events, including catering and transportation.
  • Process invoices and team members’ travel and expense claims in accordance with policies and guidelines.
  • Assist with staff onboarding and offboarding, including equipment setup and system access requests.
  • Prepare high-quality emails and messages for people at all levels of the organization.
  • Maintain department documents, including current organizational charts and executive biographies.
  • Handle regular activities independently and provide advance notice of issues or delays.
  • Edit spreadsheets and presentations, including printing and binding materials for client meetings.
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