Senior Administrative Assistant

Boston Consulting Group•Atlanta, GA

20d•$59,000 - $65,667•Hybrid

About The Position

Boston Consulting Group (BCG) is seeking a Senior Administrative Assistant to provide essential support to Managing Director & Partners (MDPs) and Partners. This role is crucial for ensuring the smooth operation of the office and enabling the supported executives to effectively serve clients and meet internal goals. The Senior Administrative Assistant will anticipate needs, prevent problems, and manage various administrative tasks including scheduling, travel arrangements, case team logistics, time and expense tracking, and supporting internal commitments. The role begins with a 60-day in-office onboarding period, after which a hybrid work model is adopted, requiring approximately 3-5 days in the office per week. Senior AAs are expected to contribute to office culture, collaborate with other Business Services Team (BST) members, and serve as role models for junior administrative staff. BCG emphasizes a philosophy of growing by growing others, and this role offers potential career paths towards Executive Assistant roles, Practice Areas, team management, or rotations through other functions, with career progression limited only by the individual's investment.

Requirements

Bachelor's degree, strongly preferred.
Demonstrated customer service experience.
Minimum of 2 years of experience in a fast-paced environment (extremely fast paced!), supporting executives, strongly preferred.
High customer service orientation – highly responsive, strong interpersonal and communication skills, wants to deliver great results at all times; obsessed with acts of service.
Strong intellectual curiosity – a hunger and desire to always be learning, experiencing and growing.
Insightful – drives the business forward by connecting the dots.
Organized – excellent at time and project management, has clear systems and composure to deal with multiple tasks at once and ensures everything gets done in a timely manner.
Sweats the small stuff – strong attention to detail and accuracy, particularly when under pressure.
Relationship-oriented – ability to develop effective working relationships with the Consulting Team, clients, and the wider Business Services Team (BST) to help build trust, open doors, and create opportunity.
Team player – proactively seeks opportunities to help others; will go above and beyond in order to get the job done.
Lives and breathes our values – open and inclusive to all members of the team and support them as equals.
Committed to improving the status quo – willing to ask questions or make suggestions.
Good judgment – highly professional and diplomatic, knows when to ask for help or advice, is perceptive and practical.
Trustworthy – able to handle confidential information.
Flexibility – doesn't get frustrated by priorities changing; open to feedback, adjusts to different working styles; embraces new ways of working in a hybrid environment.
Self-motivated – a "can-do" attitude with an entrepreneurial spirit and a desire to take on an increasing level of responsibilities.
Passion – hone your “superpower” and bring your true authentic self to work.

Nice To Haves

Proactive calendar management in a fast-paced, high volume, and ever-changing client service environment.

Responsibilities

Scheduling and rescheduling meetings.
Booking and unbooking travel.
Managing case team logistics.
Keeping track of time and expenses.
Supporting administrative aspects of MDP and Partners’ internal commitments: practice area activities, BCG leadership committees, recruiting, etc.
Organizing and scheduling client and internal meetings and events.
Coordinating end-to-end travel needs, including booking all travel and hotels, directions, commuting time and ground transportation.
Processing timesheets and expenses on a timely basis.
Building effective working relationships with key stakeholders (MDPs and Partners, Clients and their Assistants, EA and AA peers, BST peers and internal resources).
Proactively leaning in to support high leverage activities for MDPs and Partners (assisting with account planning and client relationship management, conducting research and gathering information, assisting with the creation and preparation of client team materials – slides, proposals, onboarding decks, including proofreading and copying/binding).
Acting as a thought partner and trusted advisor to MDPs, Partners, their teams and others at BCG.
Keeping them informed of critical information they may not be aware of.
Guiding them toward making right decisions about use of time.
Taking initiative to bring things "from the back burner to the front burner" for customers.
Performing other duties as assigned or required, including some personal support for any MDPs you may support.

Benefits

Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested retirement contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Total compensation includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package.
Discretionary bonus of up to 12%.
Retirement contribution that starts at 5% and moves to 10% after 2 years.