Senior Administrative Assistant - Dean of Students

Southeast Missouri State University•Cape Girardeau, MO

22h

About The Position

Provides administrative support for the Dean of Students and the Associate Dean of Students. This role involves scheduling appointments and meetings, serving as the initial point of contact for the office, handling confidential materials, generating correspondence and reports, managing specific software (Vector Solutions, Maxient), monitoring funding and budgets, sending notifications for student absences, and responding to inquiries requiring knowledge of other university offices.

Requirements

High school diploma or GED
Excellent communication and interpersonal skills, including the ability to remain calm under pressure
Demonstrated ability to maintain a high level of integrity and discretion in handling confidential interactions, documents, and information
Demonstrated ability to work professionally and interact positively with students, faculty, staff, and the public
Experience handling emotionally charged situations either by phone or in person
Proficient knowledge of Microsoft Office Word, Excel, Access, and email programs
Demonstrated successful experience in monitoring budgets
Demonstrated ability to handle multiple tasks with frequent interruptions
Strong organizational skills and attention to detail
Evidence of the ability to work independently with minimal supervision
Demonstrated experience and understanding of customer service

Nice To Haves

Experience with Vector Solutions software
Experience with Maxient software
Experience with Workflow funding process
Knowledge of FERPA and university policies

Responsibilities

Provides administrative support for the Dean of Students and the Associate Dean of Students
Schedule appointments, meetings, and Student of Concern Team meetings
Serve as the initial point of contact for the office, including meeting and greeting visitors, answering questions, providing information and resources, and answering multiple telephone lines
Handle confidential and sensitive materials in compliance with FERPA and university policies
Generate correspondence and reports using word processing, spreadsheets, and database software
Manage Responsible Redhawks Course utilizing Vector Solutions software
Assist with updating incidents in Maxient and entering judicial fines
Monitoring Student Professional Development funding for the Dean of Students via the Workflow funding process
Send notifications to faculty for the Dean of Students for student absences
Respond to inquiries that require a working knowledge of other offices and their procedures, including the Office of Student Conduct, Center for Behavioral Health and Accessibility Services, etc.
Process purchase requisitions, budget transfers, Chrome River reports in addition to monitoring departmental budgets and expenses