Senior Administrative Assistant - Disability Support Services
About The Position
Join North Idaho College's Disability, Health, and Counseling Services team and play a vital role in supporting student access, well-being, and success. As the Senior Administrative Assistant, you will serve as the first point of contact for students seeking services, helping create a welcoming, responsive, and student-centered experience while supporting the day-to-day operations of a busy and impactful department. In this role, you will coordinate appointments, meetings, communications, records, reports, budgets, and office operations while serving as a key resource for students, faculty, staff, and community members. You will assess student needs, route urgent concerns appropriately, support accommodation processes, maintain confidential records, assist with departmental communications and outreach, and help ensure compliance with applicable policies and reporting requirements.
Requirements
- Exceptional customer service and interpersonal skills.
- Effective communication with a wide range of individuals.
- Strong attention to detail.
- Excellent written and verbal communication skills.
- Sound judgment.
- Ability to manage multiple priorities while maintaining accuracy and confidentiality.
- Organized and adaptable.
- Comfortable using technology and database systems.
- Associate’s degree or Applied Associate’s degree or certification from a two-year college or professional/technical school or program and a minimum of three years full-time equivalent related experience and/or training; or equivalent combination of education and experience.
Nice To Haves
- Passionate about helping students.
- Enjoys meaningful work.
- Thrives in a collaborative environment where no two days are the same.
Responsibilities
- Coordinate appointments, meetings, communications, records, reports, budgets, and office operations.
- Serve as a key resource for students, faculty, staff, and community members.
- Assess student needs and route urgent concerns appropriately.
- Support accommodation processes.
- Maintain confidential records.
- Assist with departmental communications and outreach.
- Help ensure compliance with applicable policies and reporting requirements.
Benefits
- Retirement
- 15 vacation days per year
- 12 sick days per year
- 14 paid holidays
- Tuition assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
