Administrative Assistant - PDD Hampden County Conflict Advocacy Office

Committee for Public Counsel • Springfield, MA

16d • $50,500 - $87,956 • Hybrid

About The Position

The Public Defender Division of the Committee for Public Counsel Services (CPCS) is establishing a new Conflict Advocacy Office in Hampden County and is seeking a Senior Administrative Assistant. This role will support the Attorney-in-Charge in managing the daily operations of a busy trial office that provides legal representation to adults in criminal court cases. The office is committed to fighting for equal justice and human dignity by supporting clients and advocating for their rights and just public policy. CPCS is the state agency responsible for providing legal representation to individuals who cannot afford an attorney in various case types, including criminal, delinquency, and family law matters. The new Hampden County Conflict Advocacy Office will be located in Springfield and will operate separately from other CPCS offices for conflict of interest purposes. The Senior Administrative Assistant is a crucial member of the trial office staff, responsible for providing excellent support to the attorneys and coordinating communications with internal CPCS units such as HR, Facilities, and IT.

Requirements

• Associate’s degree in related area;
• A minimum of two years of experience as an administrative assistant or office manager; executive level secretarial skills; or an equivalent combination of education, training, experience, and skills are required.
• Proficiency with MS Word, MS Excel, PowerPoint, Outlook, and Windows also required;
• Access to a personal computer with home internet access sufficient to work remotely.
• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint);
• Excellent communication skills, both oral and written;
• Strong organizational abilities;
• Ability to maintain confidentiality and to exercise considerable judgment and discretion;
• Previous administrative assistant, office manager or similar experience and knowledge of general office procedures (e.g., correspondence, scheduling, filing);
• Ability to handle multiple tasks, prioritize effectively, meet deadlines, and deliver high quality work;
• Proficiency and experience with scanning, optical character recognition processing (experience working with and entering text into spreadsheets is preferred);
• Ability to establish effective working relationships and to work as part of a team;
• Good problem-solving skills;

Nice To Haves

• Project management experience is preferred;
• Previous experience in a legal setting is preferred;
• Bilingual Skills preferred.

Responsibilities

• Supporting the Attorney-in-Charge on day-to-day duties of running the office as well as special projects and coordinating communication, support, and resources with HR, Facilities, and IT;
• Providing administrative support, including word and data processing, filing, copying, scanning, and handling correspondence;
• Coordinating and assisting with projects relating to personnel management, program evaluation, and other areas;
• Creating statistical reports regarding attorney caseloads and disposition of cases and maintaining data collected;
• Planning, coordinating, and calendaring meetings and events;
• Assisting with other projects to improve the quality of legal representation and to enhance client services;
• Ensuring that office systems and agency procedures and practices are administered effectively; communicating effectively with internal and external contacts at all levels;
• Managing the front desk including all receptionist responsibilities as needed; and,
• Handling other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree