Senior Administrative Assistant

New York Life•New York, NY

2d•$60,500 - $86,000•Hybrid

About The Position

At New York Life, the Field Experience (FX) Value Stream is an organization which was established to empower advisors with the tools, training, and support they need to thrive. By aligning training, compensation, onboarding, productivity, and field strategy, the Field Experience value stream provides the capabilities needed to attract, retain, and empower the best agents and advisors in the industry. The Senior Administrative Assistant will provide comprehensive administrative support to several VPs in FX, as well as assist with departmental engagement initiatives and other administrative duties as needed. This role requires excellent organizational and communications skills, strong attention to detail, discretion in handling confidential information, well developed customer service acumen and the ability to multitask and meet demanding deadlines.

Requirements

Minimum 5-7 years of administrative support experience
Previous experience in Financial Services is required
Proficient with Microsoft Office Package – Teams, Outlook, Word, Excel, PowerPoint and Access a plus
Excellent recordkeeping
Excellent file management - creation, maintenance, and disposition
Coordinates all travel and expenses
Timely and accurate expense management
Directs inquiries and follow ups with the appropriate parties to assure timely and thorough resolution
Familiar with the infrastructure of the Foundational Business and can route inquiries to the right place quickly within and outside of the division
Understands Company policies and procedures and can resolve routine inquiries for staff quickly and correctly
Demonstrates a strong sense of urgency
Possesses a clear understanding of priorities
Good oral and written communication skills
Must be discreet in handling confidential information
Must be a team player

Nice To Haves

Degree preferred or work experience

Responsibilities

Telephone coverage to include assisting caller or taking messages for routing to the appropriate individual
Manages the VP’s emails and files for recordkeeping
Manages the VP’s calendar
Coordinate VP’s travel
Reconciles and submit VP’s travel expenses as well as process other expenses as needed
Coordinate and schedule meetings, reserve rooms, forward meeting notices, arrange conference calls or video conferences, order meals, arrange dinners, and prepare meeting materials