Senior Accounts Receivable Specialist

MediaNews Group • Willoughby, OH

2d • $22 • Remote

About The Position

MediaNews Group is seeking a Senior Accounts Receivable Specialist to manage credit, collections, billing, and cash receipts. In addition to handling standard specialist duties, this role is entrusted with the organization's most complex and specialized accounts, specifically serving as the subject matter expert for Programmatic, Alliance, and Adtaxi accounts. The ideal candidate leverages advanced technical knowledge, accounting expertise, and elevated problem-solving skills to successfully oversee these specialized, high-complexity portfolios. This role is fully remote but you must reside in OH or CO.

Requirements

• A comprehensive understanding of program-specific invoicing, revenue recognition, and payment processes
• High accountability due to the financial complexity and business impact of these key accounts
• Accounting and analytical skills to reconcile complex transactions, investigate discrepancies, and resolve billing issues
• Strong sense of urgency combined with attention to detail
• Demonstrated ability to create Excel spreadsheets using formulas as needed as well as 10 key proficiency
• Analytical skills, initiative, and attention to detail
• Interpersonal skills and team collaboration skills, along with strong customer service skills
• Advanced knowledge of multiple billing systems, platforms, and specialized advertising programs
• GED or high school diploma

Nice To Haves

• Associate's degree preferred

Responsibilities

• Monitor A/R aging and customer accounts to minimize past due accounts
• Perform customer credit analysis as needed
• Initiate collection calls, emails, faxes and letters
• Work with Circulation and Advertising Managers on escalating collection actions
• Distribute A/R aging reports and discuss issues with Circulation and Advertising Managers
• Use and maintain A/R collections module in Circulation and Advertising System(s)
• Perform Customer revenue and A/R trend analysis
• Research, interpret, and resolve complicated account issues with minimal supervision
• Collaborate with internal departments, including Sales, Billing, Cash Applications, and GL, to ensure accurate billing and timely collections
• Take initiative to refine procedures, use tact and diplomacy in servicing the client and communicating with others and demonstrate ethical behavior

Benefits

• medical
• dental
• life and disability insurance
• 401k
• paid time off
• select paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED