Senior Accounts Receivable Analyst

Hiscox•Atlanta, GA

13d•$70 - $100•Hybrid

About The Position

Build a brilliant future with Hiscox We are seeking a detail-oriented and experienced Senior Accounts Receivable Analyst to support and optimize our accounts receivable operations. This role is responsible for maintaining Broker receivables, resolving discrepancies, and ensuring timely collections. At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values. Courage: Dare to take a risk Ownership: Passionate, commercial and accountable Integrity: Do the right thing, however hard Connected: Together, build something better Human: Clear, fair and inclusive As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. Hiscox USA was established in 2006 to focus on the needs underserved and specialty commercial clients via both the regional broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group. Today, Hiscox USA has a talent force of about 400 employees mostly operating out of 6 major cities - New York, Atlanta, Dallas, Chicago, Los Angeles and San Francisco. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism. If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.

Requirements

Bachelor’s degree in Accounting, Finance, or related field.
Minimum 5 years of experience in Accounts Receivable or related finance roles.
Proficiency in Microsoft Excel, Word, and PowerPoint; experience with Oracle or similar ERP systems preferred.
Excellent organizational and time management skills.
Strong communication and customer service skills.
Familiarity with broker business cash applications and premium reconciliation processes.

Responsibilities

Perform monthly reconciliations of premium receivables between policy administration systems and the general ledger (e.g., Oracle).
Investigate and resolve discrepancies in receivable accounts including Premiums Receivable, Suspense, and Broker Control Accounts.
Monitor AR aging reports and initiate collections on past-due accounts.
Liaise with internal teams (e.g., Treasury, GL, UW & Broker teams) to ensure accurate billing and documentation.
Maintain detailed documentation of collection efforts and reconciliations.
Assist in month-end and year-end close processes.
Recommend and implement process improvements to enhance AR efficiency.
Ensure compliance with internal controls and audit requirements.
Support external audits and provide requested documentation.
Exhibit a comprehensive understanding of core policy administration systems and demonstrate expertise in conducting account analysis.
Provide back-up support for daily cash application processes as needed, ensuring tasks are completed promptly due to their time-sensitive nature.
Oversee and resolve unallocated cash efficiently, maintaining timely and accurate records.
Manage high volume of both internal and external communications daily.
Process monthly Broker commission payments and handle Broker refunds in accordance with established procedures.

Benefits

Competitive salary and bonus (based on personal & company performance)
401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short- term disability and long-term disability coverage
24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
Paid parental leave
4 week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks