Senior Account Strategist

People Inc•New York, NY

1d•Hybrid

About The Position

The Senior Account Strategist will play an integral role in bringing our client’s campaigns to life and ensuring that we meet and exceed their goals. You will leverage strong communication skills, an analytical eye, and a solution-oriented mindset to grow our business with major Travel clients. Through consultation both externally with clients, and internally with integrated teams, you will own the strategic account management for your accounts. You are a hand raiser that looks for proactive ways to provide the best possible client service to ultimately grow our partnerships. This position is hybrid in-office, with the ability to work remotely for up to 2 days per week.

Requirements

3-7 years of experience at an advertising agency, publisher or ad tech company.
Direct publisher experience is a plus.
Demonstrated success at working with cross-functional teams in a fast-paced environment
Exceptional organizational and prioritization skills with commitment to detail
Motivated problem solver who will proactively troubleshoot and create solutions
Skilled at identifying larger trends from your data analysis and developing actionable insights
Strong communicator and relationship builder who has a constant focus on customer success
A thoughtful and thorough understanding of the media planning process, applying your understanding of client KPIs and the best solutions to exceed expectations
Positive, can-do attitude and driven to make things happen

Nice To Haves

Direct publisher experience is a plus.

Responsibilities

Responsible for all elements of account management from pre-sale (media planning) to post-sale execution and wrap up reporting
Responsible for campaign stewardship of key Travel accounts
Collaborate with internal business partners and stakeholders to craft thoughtful and strategic responses to client RFPs
Utilize industry, client, and historical campaign insights to provide consultative account recommendations both pre and post-sale
Embody white glove service to our clients and serve as the internal and external point of contact for execution, particularly in post-sale
Partner with Ad Operations for impeccable order implementation, creative QA, and optimization
Provide support and strategic solutions to our sales team, allowing them to break new business and grow our deal size across our clients
Diligently monitor campaign delivery and performance; identify proactive optimization recommendations to maximize client satisfaction and upsell opportunity
Identify problems and proactively stand up to help find solutions, as well as surface internal inefficiencies to help refine processes
Pre Sale - media planning, internal coordination
Post Sale - execute campaigns, act as liaison between all internal and external teams, monitor pacing and performance, create wrap decks