Senior Account Representative

PRIORITY WASTE RESOURCES LLC•Charter Township of Clinton, MI

13d•Onsite

About The Position

The Senior Account Representative generates new commercial business and supports existing customers across the Metro Detroit area. This role includes prospecting, cold-calling, B2B field sales, and regular travel to customer sites to maintain relationships, resolve service needs, and identify growth opportunities.

Requirements

5+ years’ experience in sales and service industry with a concentration on outside sales
Excellent written and verbal communication skills
Self-motivated with ability to prioritize responsibilities while working independently with little supervision
Ability to manage multiple projects simultaneously, while paying attention to detail
Excellent follow up and organizational skills
Experience with issue resolution, negotiating and customer relationship management
Ability to travel throughout the designated territory using a reliable, personal vehicle
Aptitude with MS Office and CRM platforms

Nice To Haves

People who excel in a collaborative environment (team players)
A willingness to do whatever the situation calls for
An excitement to be part of a growing organization
A genuine understanding that the quality of your work has a direct impact on the company’s success

Responsibilities

Research new business opportunities using LinkedIn, Google, and industry tools to identify potential customers, decision-makers, and project opportunities.
Schedule pre-planned meetings with qualified prospects to support commercial growth.
Identify events, networking groups, and community opportunities that can expand Priority Waste’s commercial footprint.
Manage high-value accounts such as universities, large commercial organizations, and multi-site customers.
Conduct regular customer check-ins to confirm satisfaction, identify new project work, and request referrals.
Maintain strong relationships with key stakeholders to ensure long-term retention and account stability.
Maintain consistent follow-up on proposals, site visits, and open opportunities to keep deals moving forward.
Track all major account leads and opportunities in the pipeline to support forecasting and strategic planning.
Assist with past-due invoice outreach when needed to support account health and reduce aging.
Serve as a trusted point of contact for customers, providing timely communication and proactive support.
Build strong relationships that lead to new business opportunities within existing accounts.
Ensure customers receive accurate information, reliable service, and consistent follow-through.