Sr Account Manager
Jewett Automation, LLC•Richmond, VA
•$110,000 - $140,000•Remote
About The Position
THRYVE Automation designs and builds turnkey automation systems, custom equipment, and engineered manufacturing solutions for customers across life sciences, consumer products, custom filtration, greentech / alternative energy, and industrial markets. From our base in Richmond, Virginia, we combine robotics, controls, machine vision, and deep process expertise to solve complex production challenges — and we’ve built a reputation for delivering systems our customers can count on. We’re investing in the commercial team that will carry that reputation into new accounts and markets. This is a high-ownership, high-visibility role for someone who wants their wins to shape where the company goes next.
Requirements
- 7+ years of B2B sales, account management, business development, or sales-engineering experience (preferred).
- Demonstrated success selling complex engineered solutions, custom automation, capital equipment, robotics, vision, controls, machine-building, or adjacent manufacturing solutions.
- Experience with long sales cycles, multi-stakeholder buying processes, technical discovery, and value-based selling.
- Strong command of consultative, solution-based selling — translating customer requirements into qualified opportunities and executable action plans.
- Working knowledge of automation technologies: robotics, PLCs, motion control, machine vision, sensors, industrial networking, data collection, inspection, assembly, material handling, and process equipment.
- Strong commercial judgment — able to evaluate scope, pricing trade-offs, customer fit, risk, and strategic value.
- Proficient with Microsoft Office, Teams, email, file management, CRM systems, and sales analytics; HubSpot experience preferred.
- High-integrity, customer-first operator trusted by customers, colleagues, and leadership.
- Self-motivated, action-oriented, entrepreneurial, adaptable, and persistent in the face of ambiguity or setbacks.
- Strong relationship builder with excellent written and verbal communication skills.
- Naturally collaborative and team-centric, willing to work across functions to solve problems and advance the business.
- Competitive and energized by targets, while maintaining professionalism, humility, and a continuous-improvement mindset.
- Bachelor’s degree in engineering, business, or a related field preferred; relevant technical and commercial experience may be considered in lieu of a degree.
- Formal sales training, a technical-sales background, or experience in engineered manufacturing environments is preferred.
- Able to lift at least 25 lbs.
- Able to work at a computer/laptop for a minimum of four hours at a time.
- Able to communicate via phone, video, email, and messaging tools throughout the day.
- Able and available to travel regularly for customer visits, trade shows, internal meetings, supplier meetings, and project-related activity.
Nice To Haves
- Familiarity with life sciences, consumer products, filtration, energy, industrial manufacturing, or other engineered production environments is a strong advantage.
Responsibilities
- Identify, qualify, and advance new opportunities for turnkey automation systems, custom equipment, process automation, and engineered manufacturing solutions.
- Own assigned accounts and target prospects through the full sales cycle — from discovery and relationship development through proposal, negotiation, and close.
- Re-engage prior customers and leverage company systems, market intelligence, referrals, and trade-show activity to uncover new opportunities.
- Represent THRYVE with professionalism, responsiveness, and sound commercial judgment in every customer interaction.
- Develop focused account plans and outreach strategies for life sciences, consumer products, custom filtration, greentech / alternative energy, and industrial markets.
- Identify applications, customer segments, and strategic accounts that align with THRYVE’s capabilities, capacity, and long-term growth objectives.
- Monitor customer needs, market trends, competitor positioning, and buying behavior; translate insights into actionable recommendations for sales leadership.
- Execute a disciplined sales process focused on customer discovery, business value, technical feasibility, commercial fit, and opportunity qualification.
- Understand customer pain points, production flows, manufacturing constraints, budget drivers, and decision-making structures.
- Support pricing strategy, margin protection, scope alignment, risk identification, customer-facing proposal reviews, and win/loss learning.
- Maintain accurate, current, and complete opportunity data in HubSpot or the company CRM system.
- Provide reliable pipeline updates, forecast input, and deal-risk visibility to the Director of Sales and Leadership Team.
- Identify risks, gaps, and next steps across assigned opportunities and escalate material changes in a timely manner.
- Serve as the voice of the customer internally — bringing market feedback, application needs, competitive intelligence, and customer concerns into internal discussions.
- Partner with internal teams to support a strong handoff from sale to execution, protecting scope, schedule, profitability, and customer expectations.
- Stay engaged after award where appropriate to support relationship continuity, customer satisfaction, and future expansion.
Benefits
- Medical, dental, and vision coverage
- 401(k) retirement plan
- Paid time off, paid holidays, and remote flexibility
- Full reimbursement of travel and customer-related expenses
- Professional development, training, and conference support
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What This Job Offers
Job Type
Full-time
Career Level
Senior
