Senior Account Manager - Kroger

cargill • Delhi Township, OH

6d • Hybrid

About The Position

Cargill is seeking a Senior Account Manager to support their key retail partner, Kroger. This fully embedded, customer-facing role will act as a daily extension of Kroger's procurement and supply chain teams, providing strategic onsite partnership and first-line support across multiple categories, primarily focused on deli & prepared foods. The role involves cross-functional communication, navigating supply chain needs, delivering insights, supporting operational execution, and presenting solutions to drive commercial performance and create mutual value. This position is a unique blend of sales, sourcing, account management, and supply chain responsibilities. The role is based in Cincinnati, Ohio, operating as a hybrid/onsite at the customer's procurement office location.

Requirements

• Bachelor's degree in a related field or equivalent experience
• Minimum of four years of sales, business development or related work experience
• Direct customer selling experience, strong communication and presentation skills – especially face to face or at headquarter locations
• Able and willing to travel up to 20%

Nice To Haves

• Retail experience - knowledge of food or protein products including but not limited to beef, grinds, case ready, value-added protein and deli
• Demonstrated conceptual strength and the ability to deal with ambiguity and to lead and manage complex changes
• Demonstrated ability to work independently and collaboratively in a team environment

Responsibilities

• Develop and maintain strong relationships across the Kroger procurement organization, ensuring team sales targets are met and that deli & prepared foods products needed to grow at Kroger are in their warehouses available to ship.
• Serve as the first line of customer support, monitoring customer needs, performance, and service levels by purchasing on the customer behalf to ensure continuous value creation, focused on deli and prepared foods categories.
• Develop strong account relationships that provide significant input to planning product, price and service strategies.
• Actively participate in procurement activities, supply execution, forecasting, demand planning, and ad management with both customer and internal stakeholders.
• Supports strategic account manager to identify and pursue new opportunities to broaden sales of Cargill’s portfolio across customer categories.
• Participation & involvement in retail sales team initiatives, focused on the Kroger account plan and related sales activities.
• Work cross‑functionally with customer procurement, marketing, insights, and FSQR teams to drive mutual value and operational excellence.
• Independently solves issues for the account or related supply chain activities with minimal supervision while appropriately escalating broader or higher‑risk topics.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior