Customer Team Lead- Kroger

Utz Brands, Inc.•,

19h•Onsite

About The Position

Utz Brands is looking for a strategic, results-driven Kroger Customer Team Lead to help shape the future of snacking with one of our most important retail partners. In this high-impact role, you’ll lead customer strategy across a complex multi-banner business, build trusted partnerships with key Kroger decision makers, and guide a talented sales team to deliver profitable growth across the Utz portfolio. This is more than an account leadership role—it’s an opportunity to influence strategy, coach and develop a high-performing team, and bring customer, shopper, category, and financial insights together to create winning plans for both Utz and our retail partners.

Requirements

7+ years of progressive sales experience in consumer packaged goods, including direct customer account responsibility with complex or multi-banner retail customers.
Experience leading, coaching, or influencing customer sales teams, with the ability to align people around shared goals and deliver results through others.
Strong business acumen with experience managing customer P&Ls, trade spend, revenue goals, promotional strategy, and investment effectiveness.
Proficiency using syndicated data, shopper insights, customer scorecards, and financial measures to build selling stories and customer strategies.
Excellent communication, negotiation, analytical, problem-solving, relationship-building, and cross-functional collaboration skills.
Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook.
Valid driver’s license and ability to travel up to 50% within the U.S. required.

Nice To Haves

Experience with IRI/Nielsen or similar customer/category tools preferred.
Bachelor’s degree in Business or a related field preferred.

Responsibilities

Lead the customer sales strategy for Kroger’s multi-banner business, aligning customer plans with Utz enterprise priorities, brand goals, and category growth opportunities.
Build strong, strategic relationships with customer decision makers and bring insight-led selling stories to life through business reviews, negotiations, and joint planning.
Drive profitable sales, share, distribution, merchandising, promotional, and trade investment results across assigned banners and brands.
Own customer P&L performance, revenue goals, spending effectiveness, and investment strategies in partnership with Finance and Revenue Growth Management.
Coach, align, and develop Account Executives and Sr. Key Account Executives to deliver business objectives, strengthen customer execution, and support talent growth.
Partner cross-functionally with Marketing, Shopper Marketing, Sales Operations, Category Insights, Finance, Supply Chain, R&D, Manufacturing, and Logistics to deliver customer solutions.
Monitor marketplace trends, competitive activity, promotional performance, and customer opportunities to keep plans agile and growth-focused.