Senior Account Manager
About The Position
Influencer is a global creator marketing agency focused on humanizing brands by placing creators at the center of their marketing strategies. They deliver creator-first solutions across creative, media, and commerce, utilizing insight-driven campaigns to achieve measurable impact. Founded in 2015, Influencer is the world's largest independent creator marketing agency, leveraging proprietary technology, platform partnerships, and talent relationships. As an Official Global Marketing Partner for major platforms like TikTok, YouTube, and Meta, they provide enterprise-level solutions powered by their AI-driven operating system, Waves. With over 200 team members globally, they have executed thousands of campaigns for leading brands. The Senior Account Manager will work within the Client Services team, overseeing and executing brand campaigns post-sale with a focus on delivering best-in-class client service.
Requirements
- 5+ years working in an agency or brand within client services, influencer marketing and/or talent marketing
- Experience in account management, creator management, measurement, paid media and working within a revenue organization
- Experience working with food & beverage brands, including QSR
- Experience identifying and sourcing creator talent
- Experience negotiating contracts with creators, agents, managers and/or attorneys
- Experience scoping and planning content calendar based on creator rates and client KPIs
- Experience in creator and/or creator agency outreach
- Experience executing campaigns across many of the social platforms including TikTok, Meta, YouTube, Pinterest and Snap
- Experience working on multiple campaign responsibilities and projects simultaneously
- Experience in delivering post-campaign analysis presentation and reports
- Experience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms
- Experience in revenue recognition systems and processes
- Commercially aware, detail-oriented, organized, confident, polished, dynamic and communicate exceptionally well
- Very comfortable with spreadsheets, numbers and data analysis
- Extremely comfortable leading client calls, presentations and conversations
- Nimble, forward thinking, strategic and comfortable with ambiguity
- Positive, collaborative and exude leadership qualities
Nice To Haves
- Experience and knowledge of CRM tools such as Hubspot and Salesforce is a plus
- Experience with designing decks is a plus
Responsibilities
- Oversee campaign execution for specific influencer marketing campaigns
- Sit within a team of client service individuals who support each other on campaign execution
- Take on client facing ownership and responsibilities alongside the Account Director and Senior Account Director to help drive consistent client communication and success in post sale
- Join, lead, and support on key client meetings
- Managing & working collaboratively to support new business and upsell opportunities with the client
- Support in achieving and exceeding monthly client and business KPI targets
- Lead influencer contract negotiations and management
- Support the Account Director in budget management, forecasting and tracking project cash flow, campaign spending, and cost of service
- Lead development of Post Campaign Analysis reports & present to the client in partnership with Insights & Measurement Team
- Continuously focus on best in class client service and output of work for our partner
Benefits
- Medical Benefits through Insperity
- Wellbeing support including EAP & Mental Health cover
- 401K with match opportunity
- 22 days of Paid Time Off (+ Federal Holidays which can be flexed to your needs)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
