Senior Account Manager
About The Position
Influencer is a global creator marketing agency focused on humanizing brands by placing creators at the center of their marketing strategies. The agency offers creator-first solutions across creative, media, and commerce, delivering insight-driven creator campaigns designed to capture attention and achieve measurable results. With a global presence and a diverse team, Influencer has executed numerous campaigns for major brands. The Senior Account Manager will be part of the Client Services team, responsible for overseeing and executing brand campaigns post-sale with a focus on delivering exceptional client service.
Requirements
- 5+ years working in an agency or brand within client services, influencer marketing and/or talent marketing
- Experience in account management, creator management, measurement, paid media and working within a revenue organization
- Experience working with food & beverage brands, including QSR
- Experience identifying and sourcing creator talent
- Experience negotiating contracts with creators, agents, managers and/or attorneys
- Experience scoping and planning content calendar based on creator rates and client KPIs
- Experience in creator and/or creator agency outreach
- Experience executing campaigns across many of the social platforms including TikTok, Meta, YouTube, Pinterest and Snap
- Experience working on multiple campaign responsibilities and projects simultaneously
- Experience in delivering post-campaign analysis presentation and reports
- Experience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms
- Experience in revenue recognition systems and processes
- Commercially aware, detail-oriented, organized, confident, polished, dynamic and communicate exceptionally well
- Very comfortable with spreadsheets, numbers and data analysis
- Extremely comfortable leading client calls, presentations and conversations
- Nimble, forward thinking, strategic and comfortable with ambiguity
- Positive, collaborative and exude leadership qualities
Nice To Haves
- Experience and knowledge of CRM tools such as Hubspot and Salesforce is a plus
- Experience with designing decks is a plus
Responsibilities
- Oversee campaign execution for specific influencer marketing campaigns
- Sit within a team of client service individuals who support each other on campaign execution
- Take on client facing ownership and responsibilities alongside the Account Director and Senior Account Director to help drive consistent client communication and success in post sale
- Join, lead, and support on key client meetings
- Managing & working collaboratively to support new business and upsell opportunities with the client
- Support in achieving and exceeding monthly client and business KPI targets
- Lead influencer contract negotiations and management
- Support the Account Director in budget management, forecasting and tracking project cash flow, campaign spending, and cost of service
- Lead development of Post Campaign Analysis reports & present to the client in partnership with Insights & Measurement Team
- Continuously focus on best in class client service and output of work for our partner
Benefits
- Medical Benefits through Insperity
- Wellbeing support including EAP & Mental Health cover
- 401K with match opportunity
- 22 days of Paid Time Off
- Federal Holidays which can be flexed to your needs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
