Senior Account Manager - Health Insurance

WPS Health Solutions New • Madison, WI

13d • Hybrid

About The Position

Our Senior Account Manager manages a book of mid-market and large employer groups (typically 250 – 1,000 lives), providing strategic guidance on benefit planning, renewal strategy, cost management, and member engagement. The Sr Account Manager will partner with the sales team to implement new employer groups and serve as the primary point of contact for ongoing support. They are accountable for developing and maintaining relationships with assigned employer group clients and identifying ways to drive growth and retention within our Health Plan. Salary Range $85,000 ~ $105,000 The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, and experience. Remote work Wisconsin - this position will have travel in the State of Wisconsin. As a secondary consideration, we could offer remote work in the following approved states: Illinois, Iowa, Michigan, Minnesota.

Requirements

• Bachelor’s degree in Business, Marketing, Healthcare Administration or related field or equivalent combination of education/experience.
• Valid Wisconsin Accident & Health producer license.
• 5 or more years of progressive responsibility as an Account Manager or related experience.
• Strong knowledge and understanding of health insurance benefit design.
• Demonstrated experience in Health and Life Insurance Administration.
• Excellent organizational, interpersonal, verbal and written communication skills.
• Strong problem-solving and workload prioritization skills.
• Strong public speaking and presentation skills which include comfort in the presence of large audiences.
• Ability to travel within the state of Wisconsin – up to 50%.
• Valid driver’s license with no moving violations or accidents in the last three years.
• Wired (ethernet cable) internet connection from your router to your computer.
• High speed cable or fiber internet.
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection.

Nice To Haves

• Self-Funded experience.
• Experience using CRMs (i.e.: MS Dynamics, Salesforce).

Responsibilities

• Manage a book of mid-market and large employer groups (typically 250 – 1,000 lives), providing strategic guidance on benefit planning, renewal strategy, cost management, and member engagement.
• Partner with the sales team to implement new employer groups and serve as the primary point of contact for ongoing support.
• Develop and maintain relationships with assigned employer group clients and identify ways to drive growth and retention within our Health Plan.
• Consult with employer group accounts on plan benefits, performance data, and trends to identify opportunities for improvement, growth, and cross-selling.
• Lead complex renewals and present plan design recommendations.
• Serve as a trusted advisor to employer group leaders and benefit decision-makers.
• Coordinate multi-product offerings (medical, dental, stop-loss, etc.) in support of a comprehensive benefit strategy.
• Partner with Account Executives and underwriting on pricing strategies and negotiate renewals with employer group leaders and brokers.
• Proactively engage with clients through regular check-ins and provide benefit education to group leaders and members.
• Serve as primary contact for client inquiries and service needs and ensure effective and timely resolution.
• Contribute to mentorship and knowledge-sharing across the sales and account management teams.
• Represent WPS at benefit fairs, board-level presentations, and broker strategy sessions.
• Maintain accurate CRM records and support sales growth opportunities.

Benefits

• Remote and hybrid work options available
• Performance bonus and/or merit increase opportunities
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services start DAY 1
• Professional and Leadership Development Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior