Senior Account Manager

Million Dollar Baby Co.•Pico Rivera, CA

4d•$95,000 - $110,000

About The Position

As a Senior Account Manager, you will drive the growth of Million Dollar Baby Co.’s mass retailer programs, forging and strengthening relationships with key partners such as Amazon and Target. You will play a critical role in developing and executing innovative sales strategies to maximize revenue opportunities, while ensuring our products are exposed and delivering exceptional on-site experience. This role involves managing all aspects of assigned categories and accounts—including building/maintaining a “First Call” partnership, identifying growth opportunities, and analyzing sales trends. Ultimately, you will champion a “WOW” customer experience at every touchpoint to promote lasting partnerships and sustained revenue growth.

Requirements

4+ years of proven relevant experience in e-Commerce Account Management or related field
Bachelor's degree from 4-year university preferred.
Excellent knowledge of MS Excel, analytical background, presentation, and negotiation
Working knowledge of delivering client-focused solutions to customer needs
Experience conducting and analyzing wholesale gross profit margins and sales reports
Known as a go-to, trusted resource in own area of expertise
Ability to perform data analysis to make decisions and present a POV
Exhibits full ownership over tasks, anticipating failure points and escalating follow ups to get things done
Demonstrates mutually beneficial decision-making with our partners focusing on the long-term relationship

Nice To Haves

Experience with Amazon and Target vendor portals
Experience with Amazon Seller Central, Target+

Responsibilities

Learn and understand our brands and their stories, value propositions, differentiation points, and customer segments
Learn and master retailer portals
Escalate decisions / issues with options, pros & cons, and proposed solutions
Support and execute promotional and marketing strategies to grow retailer-to-consumer reach, engagement, and conversion to meet sales targets
Manage regular calls/meetings with Buyers, Planners and Marketing POCs to plan and execute on MDB and retailer KPIs
Perform data analysis to understand demand planning and order management for Target
Analyze performance metrics for campaigns and brand sales, making recommendations based on findings and presenting results to different cross functional teams
Analyze and monitor the competitive landscape, staying up to date on industry trends and insights to ensure we are remaining competitive with our digital marketing efforts
Understand Sales Team OKRs and actively tracks and develops ways to improve and exceed performance
Perform daily data analysis to make decisions and present sales trends to Sales Managers
Loves to build relationships, create sales strategies, and execute to get things done