Senior Account Manager - Industrial Water Treatment

Veolia Environnement SA•Richmond, VA

3h•$105,000 - $120,000•Onsite

About The Position

Veolia's Water Tech Business is seeking a seasoned Lead Account Manager in the Chemical Solutions and Monitoring (CSM) division. This role involves working closely with customers across diverse industries, providing leadership and mentorship to junior team members. The position combines direct account responsibility with team leadership, acting as a trusted technical advisor and strategic leader to develop deep customer relationships and deliver creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection.

Requirements

Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Or minimum 20+ years of direct experience in the field and water treatment industry will also qualify, high school education is required.
15+ years of experience within water treatment industry
Proven track record of consistently achieving and exceeding sales targets
Demonstrated experience in strategic selling, prospecting, and negotiation
Experience with consultative selling and technical solution development
A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).
Technical curiosity and superior problem-solving skills
Sample analysis and testing while demonstrating mechanical and electrical aptitude for small-scale equipment and instrumentation
Strong leadership and mentorship capabilities
Exceptional interpersonal and communication abilities
Customer-focused mindset with active listening skills
Excellent time management in fast-paced environments
Ability to lead by example and inspire junior team members
Comfortable working in industrial environments
Commitment to continuous learning and professional development
Strategic thinking and business acumen
Physical capability to lift and carry up to 50 pounds as needed (frequency varies by worksite)
Eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization.

Nice To Haves

Leadership or mentorship experience preferred

Responsibilities

Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem Applications while guiding junior team members in technical excellence.
Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations.
Execute the Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value.
Lead by example and provide active mentorship to Account Representatives and Account Managers, sharing expertise and best practices.
Guide junior team members through dotted-line reporting relationships, fostering their professional growth and commercial skills.
Consistently achieve and exceed annual revenue targets while managing margin reviews, price escalations, and complex commercial negotiations.
Follow and teach strategic selling processes, advanced prospecting techniques, and sophisticated negotiation strategies.
Maintain a robust sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth.
Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection.
Work safely at all times, following all EHS policies and procedures while promoting safety culture within the team.