Senior Account Manager
About The Position
Drive multi-solution expansion across a defined portfolio, owning the full account growth strategy and execution plan. Build and maintain executive-level relationships to align strategic priorities and unlock larger, more complex opportunities. Develop and execute multi-line-of-business (LOB) expansion plans across your portfolio. Establish and lead executive sponsor cadence, including QBRs and strategic account reviews. Orchestrate opportunities across Pre-Sales, Delivery, Marketing, and Alliances to drive deal success. Maintain strong pipeline discipline, forecasting rigor, and a consistent weekly review cadence. Leverage Microsoft co-sell motion as a primary growth lever to expand account reach and influence. Track and improve overall customer health metrics, including CSAT and NPS, across assigned accounts.
Requirements
- 4+ years of experience in cross-selling and upselling Microsoft Business Applications and/or Cloud or related services
- Proven experience in expansion selling within enterprise or technology consulting environments
- Strong consultative selling capabilities with the ability to uncover and align to customer business needs
- Experience engaging and influencing director- and VP-level stakeholders
- Demonstrated ability to lead cross-functional teams and orchestrate complex deals
- Excellent communication, organizational, and relationship management skills
Nice To Haves
- Owning and driving account growth strategy across multiple solution areas
- Identifying expansion opportunities and building actionable account plans to increase revenue across LOBs
- Engaging and influencing director- and VP-level stakeholders to align on strategic initiatives
- Leading cross-functional teams to successfully orchestrate and close complex deals
- Managing pipeline health, deal velocity, and forecasting accuracy with consistency
- Building strong relationships with customers to understand business goals and align HSO solutions
- Driving customer satisfaction and long-term account growth through proactive engagement
Responsibilities
- Drive multi-solution expansion across a defined portfolio, owning the full account growth strategy and execution plan
- Build and maintain executive-level relationships to align strategic priorities and unlock larger, more complex opportunities
- Develop and execute multi-line-of-business (LOB) expansion plans across your portfolio
- Establish and lead executive sponsor cadence, including QBRs and strategic account reviews
- Orchestrate opportunities across Pre-Sales, Delivery, Marketing, and Alliances to drive deal success
- Maintain strong pipeline discipline, forecasting rigor, and a consistent weekly review cadence
- Leverage Microsoft co-sell motion as a primary growth lever to expand account reach and influence
- Track and improve overall customer health metrics, including CSAT and NPS, across assigned accounts
Benefits
- competitive pay
- performance-based bonus
- generous paid time off
- flexible and affordable benefits program
- medical, dental & vision coverage
- flexible spending accounts
- health reimbursement account
- 401(k) plan with a company match
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
