Sr Account Manager

Aptiv•Troy, MI

About The Position

As a Senior Account Manager on our team, you’ll gain proven world-class experience in managing account objectives, strategies and problem solving. A strong focus on customer satisfaction, sense of urgency and bias for action are unwavering requirements for this role. Ideal candidate will bring to the organization commercial excellence, market intelligence, problem solving and best in class focus on building and maintaining customer relationships. The preferred candidate must possess a strong work ethic, excellent communication skills with a strong aptitude for customer intimacy, and the capability to operate autonomously—taking ownership, exercising sound judgment, and solving problems in dynamic, ambiguous environments The candidates ability to learn, apply and problem solve will increase effectiveness in this role.

Requirements

Bachelor’s degree
3+ years of sales experience leading cross‑functional programs and initiatives in close collaboration with Manufacturing, Finance, and Engineering
Connection, device and electrical systems experience
Account Management Experience with Stellantis
Multi-tasker with proven capability of strong work ethic
Experience in leading a global sales team in manufacturing or technology industry
Track record in managing complex commercial discussions (auctions, disputes etc.)
Track record in establishing global customer strategies and increasing revenue/growth

Nice To Haves

5+ years of sales experience, leading cross‑functional programs and initiatives.
Previous automotive system experience
Sales and / or engineering background

Responsibilities

Lead account growth while managing the customer relationships and voice of the customer.
Work with the tier team and develop customer strategies focused on high‑ and low‑voltage connectors, headers, and terminals, as well as high‑performance interconnect solutions including HSCA and SRS assemblies.
Drive detailed, differentiated value propositions to maximize bookings, revenue, and profitability while achieving Aptiv metrics and strategic objectives.
Partner and build relationships with your assigned customer
Lead resolution of customer commercial disputes (recognized as Aptiv’s customer lead).
Establish proactive communication and relationship that promotes confidence and trust.
Ensure customer demands are managed through the appropriate internal processes such that all responses are made timely, within and consistent with our commercial policy.
Create and drive deployment of strategic plan for customer through the operation of customer team and interaction with all relevant functions.
Regularly report on strategic goal progress and act to correct deviation/shortfall.
Identify business development opportunities.