Senior Account Manager, Hospital Sales
About The Position
The American Red Cross is seeking a Senior Account Manager to lead strategic sales efforts across a high-value hospital territory. The role is based in the Southern California/Inland Empire area and manages hospital accounts throughout the Inland Empire and Northern California, including Stockton and the South Bay. It requires regular travel to hospital clients and focuses on relationships with clinical, operational, and executive stakeholders who use Red Cross blood products and services. The role supports growth, retention, and partnership development by educating customers, negotiating contracts, and expanding the organization's presence in existing and emerging health systems. The position works from a home base in the Southern California/Inland Empire area and requires regular in-person visits to Northern California clients, with overnight travel of up to 20%. The target compensation is $118,000, with the opportunity to earn quarterly incentives. The position is not eligible for relocation assistance.
Requirements
- Bachelor’s degree.
- At least 7 years of relevant experience.
- Strong interpersonal and communication skills, including the ability to engage clinical and executive audiences.
- Ability to absorb and communicate technical information effectively.
- Collaborative, analytical, and results-driven approach.
- Advanced proficiency in Microsoft Office and CRM platforms, including experience managing data, reporting, and insights.
- Ability to work independently and as part of a team.
- Valid driver’s license and willingness to travel within the assigned territory.
- Ability to undertake overnight travel of up to 20%.
Nice To Haves
- Background in science or healthcare.
- Experience in healthcare sales, clinical services, or a related field.
- Experience selling to hospitals, pharmaceutical companies, or medical device companies.
Responsibilities
- Manage and grow a portfolio of hospital accounts generating approximately $30 million in revenue.
- Build and maintain relationships with clinical leaders and C-suite executives.
- Educate clients about Red Cross products, services, and value propositions.
- Identify and pursue new business opportunities within and beyond the existing customer base.
- Lead contract negotiations and renewals to support long-term partnerships.
- Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
- Provide guidance and support to volunteers as needed in support of hospital engagement.
- Travel regularly to assigned hospitals and prospects.
Benefits
- Medical, dental, and vision plans.
- Health Spending Accounts and Flexible Spending Accounts.
- Paid time off starting at 15 days per year, based on job type and tenure.
- 11 paid holidays, including six core holidays and five floating holidays.
- 401(k) with up to 6% match.
- Paid family leave.
- Employee assistance.
- Short- and long-term disability and insurance.
- Service awards and recognition.
- Quarterly incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
