Hospital Sales Account Manager

Inizio Engage•San Francisco, CA

About The Position

Inizio Engage, partnering with CSL Behring, is seeking a performance-driven hospital sales professional to manage territory business development, cultivate relationships within key hospital accounts, and increase education and awareness of a critical treatment portfolio. The role engages healthcare professionals, hospital decision-makers and influencers, pharmacy and infusion-suite staff, and C-suite stakeholders. It requires clinical and disease-state knowledge and an understanding of the U.S. hospital market to develop new accounts and grow existing ones. The position collaborates with the Regional Sales Manager and stakeholders across marketing, medical affairs, healthcare systems, and operations to align integrated strategic plans, and supports appropriate patient education programs as needed. The Hospital Sales Account Manager develops and implements territory and account plans, communicates technical product and disease-state information, and applies effective territory management and customer-call skills. The role implements marketing programs, maintains appropriate call frequency, evaluates product purchasing and prescribing patterns, and positions CSL Behring products against competitors using relevant resources. It also coordinates with account teams and internal partners to deliver a consistent customer experience and achieve territory sales targets.

Requirements

  • Bachelor’s degree required.
  • At least 5 years of hospital or institutional sales experience in relevant pharmaceutical-industry roles.
  • Demonstrated history of documented achievement of sales performance.
  • Ability to manage a large geography effectively.
  • Clinical and disease-state knowledge and ability to understand the U.S. hospital market.

Nice To Haves

  • Bachelor’s degree preferably in business or life sciences.
  • Experience with patient groups, hospital pharmacies, and distributors.

Responsibilities

  • Develop new accounts and grow existing accounts through customer relationships, communication of technical product and disease-state information, and effective territory management.
  • Implement marketing programs intended to increase market share for promoted products.
  • Use CSL Behring’s patient-focused hospital selling model and effective opening, probing, listening, and closing skills during customer calls.
  • Maintain appropriate call frequency with assigned targets and update call plans as needed to align time with current product priorities.
  • Develop and implement territory business plans consistent with corporate direction to achieve or exceed territory sales targets.
  • Apply knowledge of product features and benefits, competitive products and programs, and distribution channels.
  • Use appropriate resources to explain the value of promoted products and compare, contrast, and position CSL Behring brands against competitor products.
  • Review and evaluate product purchasing and prescribing patterns, including outpatient versus inpatient infusion and hospital-contract purchasing.
  • Understand complex account interdependencies and develop and execute short- and long-term account plans with the account team and supervisor.
  • Collaborate with the Associate Sales Director, Hospital Accounts, Corporate Account Managers, Field Reimbursement Managers, Medical Science Liaison, and other stakeholders to ensure a consistent customer experience.
  • Support appropriate patient education programs as needed.

Benefits

  • Competitive pay.
  • Medical, dental, and vision coverage.
  • Accrued paid time off.
  • 401(k) with company match.
  • Disability and life insurance.
  • Paid maternity and paternity leave.
  • Company-paid holidays.
  • Recognition programs, contests, and awards.
  • Learning, leadership development, and career advancement opportunities.
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