Senior Account Manager, Managed Care

Brown & Brown Insurance•Remote - Michigan, MI

About The Position

Brown & Brown Risk Solutions is seeking a Senior Account Manager to serve as the primary day-to-day relationship manager for assigned clients. The role is accountable for executing service plans, renewal strategies, and client deliverables; coordinating internal resources; providing consultative guidance; and addressing client needs while supporting retention and growth objectives. The position also provides guidance and developmental support to Risk Analysts and Senior Risk Analysts.

Requirements

Bachelor's degree or equivalent experience.
4–7 years of commercial insurance, brokerage, or risk advisory experience.
Active state insurance license(s), or ability to obtain and maintain licenses.
Strong relationship management, communication, and consultative skills.
Ability to manage multiple client accounts and competing priorities.

Nice To Haves

Professional designations such as CPCU or ARM.

Responsibilities

Serve as the primary contact for assigned clients and ensure consistent, responsive, high-quality service.
Lead day-to-day account management, including renewal planning, service execution, and client communications.
Coordinate Risk Analysts, Senior Risk Analysts, brokers, and carrier partners to complete client deliverables accurately and on time.
Consult with clients on risk management strategies, coverage needs, service plans, and program objectives.
Analyze client exposures, claims trends, and risk information to inform recommendations and strategic planning.
Lead renewals by gathering underwriting information, developing timelines, coordinating marketing efforts, and presenting recommendations.
Prepare and deliver client-facing proposals, service plans, stewardship reports, and renewal presentations.
Identify opportunities to improve client outcomes and support account retention and growth.
Mentor and support Risk Analysts and Senior Risk Analysts through guidance, feedback, and developmental assistance.
Maintain required licensing and stay informed about industry trends and market developments.
Maintain confidentiality and follow company policies and procedures.
Perform other duties as assigned.