Senior Account Manager - SLED

Zayo Group•Remote - MA, MA

2d•$90,000 - $110,000•Remote

About The Position

Zayo is seeking a Senior Account Manager to support both existing as well as prospective SLED accounts in need of Zayo fiber infrastructure and connectivity services. The Senior Account Manager will be a strategic business developer who identifies, shapes, and secures new opportunities well before RFPs hit the street, particularly in the public sector and education markets. This individual will leverage a strong understanding of the E-rate process, along with deep knowledge of state procurement and funding cycles, to position Zayo early in the buying process and establish preference before formal solicitations are issued. A demonstrated ability to succeed in an autonomous environment is key to this role. The ideal candidate has a strong understanding of the full suite of telecommunication services including fiber & network connectivity, managed services, security & voice communications with the ability to work on large, complex deals applying a consultative and trusted advisor approach. This remote work opportunity will consider applicants that reside in the Boston, MA metro area.

Requirements

Bachelor’s degree or equivalent from four-year College; or equivalent combination of education and experience.
Minimum of five (5) years’ experience solution selling into large SLED Accounts
Demonstrated expertise in the E-rate program and ability to align Zayo’s services with funding cycles, RFP timelines, and eligible service categories.
Proven success developing opportunities before procurement begins, shaping specifications, and influencing project design.
Familiarity with state contract vehicles, cooperative purchasing programs, and education consortiums.
Demonstrated success & consistency in achieving targeted sales goals
Excellent communication skills, both verbal and written
Exceptional customer service and relationship building / maintaining skills
Thorough understanding of account management & the strategic selling process
Effective problem solving and interpersonal skills
Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus
Complete understanding of Zayo Networks value proposition, products and services such as Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation.

Responsibilities

Proactively develop opportunities ahead of formal RFPs by engaging district technology leaders, E-rate consultants, and state education consortia to shape project scope and requirements.
Leverage a deep understanding of the E-rate program (FCC Form 470/471 process) to help customers align technology plans and funding strategies with Zayo’s service capabilities.
Build and maintain strategic relationships with IT, procurement, and administrative leaders across State, Local, and Education entities.
Generate new sales revenue by promoting Zayo’s infrastructure and managed solutions across assigned territories.
Present customized proposals and manage customers through a strategic and consultative sales cycle.
Maintain existing business through renewals and long-term contracts while driving net-new growth.
Collaborate cross-functionally with Engineering, Solutions Architecture, and Legal to design tailored network and managed service solutions.
Accurately track activities, forecasts, and funnel development in Salesforce and related systems.
Deliver consistent sales performance against quarterly and annual revenue targets.
Represent Zayo at regional education and public sector events, building visibility within key cooperative and consortium programs (e.g., ESCs, Equalis, DIR, TIPS).